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Open nowPosted 11 days ago

Operationeel planner

EURES job mobility portal314,718 open roles

Where
de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
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Your applicationOpen nowOperationeel plannerEURES job mobility portal · de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 11 days ago

The posting

Het bedrijf exploiteert ongeveer 40 fabrieken in Europa, de VS, Latijns-Amerika, Afrika en Azië. Het conglomeraat bestaat tegenwoordig uit ongeveer 80 bedrijven in 50 landen, met een totaal personeelsbestand van ongeveer 57.000 mensen, inclusief verkoop-, productie- en servicebedrijven. Het bedrijf is onderdeel van een wereldwijde ondernemingsgroep en vertegenwoordigt een omzet van meer dan 11.4 miljard €. Ze zijn met verschillende huishoudmerken Europees marktleider. In België werken ongeveer 280 medewerkers.

Jobomschrijving

3 redenen om voor deze job te kiezen

  • Interne impact op efficiënt werken
  • Samenwerking met verschillende managers
  • Dynamische werkomgeving

Zo ziet je job er uit

Je zorgt voor een optimale planning en het real-time opvolgen en sturen van de activiteiten binnen het Contact Center

  • In real time de verschillende kanalen (telefonie, e-mail, chat) monitoren en de personeelsbezetting aanpassen aan de werkdruk
  • De competenties van medewerkers analyseren en inkomende e-mails toewijzen aan de juiste collega voor een snelle en kwalitatieve afhandeling
  • Uurroosters opstellen, de vakantieplanning beheren en zorgen voor een continue operationele bezetting
  • Historische gegevens gebruiken om de personeelsbehoefte correct te voorspellen en de inzet van middelen te optimaliseren
  • Operationele rapporten opstellen om trends te identificeren, de efficiëntie te verbeteren en Managers te ondersteunen in hun beslissingen

Dit heb je nodig voor de job

  • Je spreekt vloeiend Nederlands en Frans
  • Troef: kennis van het Engels en Avaya
  • Ervaring in planning, workforce management of real-time coördinatie, bij voorkeur in een Contact Center
  • Sterk analytisch vermogen om medewerkersvaardigheden te beoordelen en inkomende aanvragen efficiënt te verdelen
  • Zeer goede organisatorische en communicatieve vaardigheden, nauwkeurigheid en een sterk gevoel voor prioriteiten
  • Je werkt zelfstandig en schakelt vlot samen met de managers

De ideale collega is...

  • Analytisch sterk en in staat om snel verbanden te leggen op basis van data
  • Stressbestendig en flexibel in een dynamische, snel veranderende omgeving
  • Goed georganiseerd en in staat om prioriteiten te stellen
  • Communicatief vaardig en vlot in de samenwerking met collega’s en managers
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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