The posting
Job Highlights - Location: Eindhoven, Noord-Brabant, Netherlands - Rate: €3.9k - 4.1k per month + gross - Type: Contract Operations Manager Job title: Operations Manager Location: Eindhoven Salary: €3900-€4100 gross per month Start date: ASAP Dutch speaking role On behalf of our client - a well-established hotel in the Netherlands forming part of an international hotel group - we are currently seeking a motivated and experienced Operations Manager . As Operations Manager, you will hold end-to-end responsibility for the quality of service throughout the hotel, guaranteeing a smooth and premium guest journey across every department. Working closely alongside the General Manager as their trusted deputy, you will steer daily operations, coach and support the Heads of Department, and lift performance through a visible, sleeves-rolled-up leadership style. This position blends hands-on operational accountability with talent development: you will step in for the General Manager when required and take real ownership in an energetic, compact hotel setting. Key Responsibilities: - Safeguard consistent delivery of the guest experience throughout all departments, in accordance with brand and company standards - Track guest feedback closely and translate insights into tangible service improvements - Leverage company reporting tools and data to underpin sound operational and commercial decisions - Boost productivity and maintain tight cost control, including payroll oversight and delivery against financial objectives - Guide and empower Heads of Department to strengthen engagement, performance, and professional growth - Set the standard for leadership behaviour, reflecting the values and culture of the organization - Maintain a safe, secure environment for guests, staff, and visitors, in full compliance with applicable regulations - Ensure adherence to company policies, statutory obligations, and data protection requirements ...



