The posting
Personal Specification (D) Desirable, (E) Essential Qualifications - Professional certification in project management, administration, finance (D) Experience - Previous experience supporting data management and reporting, ideally using CRM systems such as Salesforce (E) - Prior experience in customer service or stakeholder engagement (E) - Experience working in a team-based office environment (E) - Experience in finance administration, including credit card administration and budget management (E) - Experience with cross-team liaison or project coordination (D) Key skills and knowledge - Strong organisational skills with the ability to manage multiple tasks and meet deadlines (E) - Excellent written and verbal communication skills, with the ability to respond professionally to internal and external queries (E) - Proficiency in Microsoft Office and familiarity with CRM and data management systems (E) - Attention to detail and accuracy in handling financial and data-related tasks (E) - Ability to produce and analyse basic reports (E) - Understanding of confidentiality and data protection principles (E) Personal qualities & values - A proactive self-starter, able to work independently and take initiative (E) - Collaborative and able to work effectively as part of a diverse team (E) - Flexible and adaptable, willing to support a range of operational needs (E) - Committed to the mission and values of the Living Wage Foundation and Citizens UK (E) - Willingness to learn new systems and processes, and to support continuous improvement (E) - Positive, professional attitude and commitment to high-quality service (E)



