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Open nowPosted 79 days ago

Process Officer (Client Identification/Clients & Accounts)

EURES job mobility portal123,805 open roles

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de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
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Your applicationOpen nowProcess Officer (Client Identification/Clients & Accounts)EURES job mobility portal · de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
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Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 79 days ago

The posting

Hoe ziet jouw werkdag eruit?

  • Je brengt de klantprocessen in kaart (onboarding, offboarding, wijzigingen, opvolging, successie) en de processen rond rekeningen (opening, sluiting, blokkeringen, beheer van product‑life‑cycle‑events), evenals de bijhorende regelgevende rapporteringen;
  • Je optimaliseert deze processen om hun vlotheid, conformiteit en standaardisatie te garanderen;
  • Je integreert IT‑, regelgevende en digitale impacts in de processen;
  • Je schrijft business requirements, stelt functionele oplossingen voor en begeleidt hun implementatie;
  • Je bouwt de teststrategie, bereidt testcases voor, coördineert de validaties en verzekert de kwaliteit in productie;
  • Je analyseert incidenten, identificeert oorzaken, stelt corrigerende acties voor en volgt de KPI’s op;
  • Je werkt nauw samen met de business, IT, Compliance, Risk, PMO en externe partners.

Waarom jij graag zal werken bij Nagelmackers

Nagelmackers is sinds 1747 een vertrouwde private bank, gebouwd op nabijheid en persoonlijk advies. Sinds 2025 maken we deel uit van CENORBANK Group, waardoor we onze lokale verankering combineren met internationale expertise en nieuwe ontwikkelingsmogelijkheden. Je komt terecht in een warme, professionele omgeving waar menselijkheid, ondernemerschap en diversiteit centraal staan en waar jij écht impact kan maken.

Wil je bijdragen aan de kwaliteit van de Client Identification processen en een sleutelrol spelen in de transformatie van de bank? We kijken ernaar uit om je te ontmoeten.

Jij herkent jezelf hierin

  • Je hebt een Bachelor of Master in een economische, management- of IT‑georiënteerde richting en 3 tot 7 jaar ervaring in een gelijkaardige rol, idealiter binnen klant‑ en rekeningdomeinen;
  • Je hebt een goede kennis van bancaire processen binnen deze domeinen;
  • Je hebt affiniteit met projectmanagement, IT en procesoptimalisatie;
  • Je bent gestructureerd, projectgericht en een sterke teamspeler;
  • Je bent tweetalig (FR/NL), beheerst het Engels en communiceert duidelijk en professioneel.

Voldoe je niet aan alle criteria, maar voel je wel de drive en ambitie om hierin te groeien? Dan moedigen we je zeker aan om te solliciteren

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