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Open nowPosted 32 days ago

Réceptionniste tournant H/F/X

EURES job mobility portal314,718 open roles

Where
de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
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Your applicationOpen nowRéceptionniste tournant H/F/XEURES job mobility portal · de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 32 days ago

The posting

Sous la responsabilité du directeur adjoint, votre rôle principal consiste à assister et faciliter le séjour des clients au sein de l'aparthotel afin d'assurer leur satisfaction.

Dans ce cadre, vos principales tâches sont les suivantes: - Relations avec les clients et satisfaction - Vous accompagnez les clients tout au long de leur séjour avec soin et attention. - Vous les informez sur les conditions de leur séjour, les formalités, les services proposés par l'aparthotel ainsi que sur la région environnante. - Vous veillez à la qualité du service et à la satisfaction des clients. - Vous traitez les éventuelles objections et remarques et y apportez rapidement une solution. - Gestion opérationnelle de l'aparthotel - Vous participez quotidiennement à la gestion opérationnelle et administrative de l'établissement. - Vous assurez l'accueil et le départ des clients. - Vous gérez le fonds de caisse. - Vous prenez en charge et appliquez les procédures de facturation, d'encaissement, de réservation et de suivi des débiteurs. - Vous participez activement à la commercialisation de l'établissement.

- Une première expérience de moins d'un an peut être prise en considération. Une expérience préalable dans le secteur n'est toutefois pas indispensable. - Vous êtes animé/e par la satisfaction des clients et appréciez le contact avec la clientèle ainsi que le travail en équipe. - Vous disposez des qualités suivantes : o sens de l'accueil et du service ; o aisance relationnelle ; o dynamisme et autonomie ; o rigueur et implication ; o curiosité, sociabilité et bienveillance ; o volonté d'apprendre et d'évoluer. - Vous maîtrisez le français et l'anglais afin de pouvoir communiquer avec la clientèle. La maîtrise d'une autre langue constitue un atout.

- Contrat à durée indéterminée (CDI). - Temps plein.

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    The review screen in CV Rocket: how each CV was read, round by round.
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