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Open nowPosted 23 days ago

Randstad Digital - ServiceDesk Coördinator

EURES job mobility portal283,410 open roles

Where
Gent, Belgium
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Your applicationOpen nowRandstad Digital - ServiceDesk CoördinatorEURES job mobility portal · Gent, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 23 days ago

The posting

Ben jij een ervaren IT ServiceDesk Engineer die klaar is voor de volgende stap als operationele spil van een team? Bij Randstad Digital zoeken we een gedreven ServiceDesk Coördinator voor ons account bij Proximus. In deze dynamische rol combineer je hands-on IT support met de dagelijkse coördinatie van het team. Als de rechterhand van de Proximus-verantwoordelijke waarborg je de operationele efficiëntie, bewaak je de SLA's en ben jij het vaste aanspreekpunt voor jouw Randstad-collega's.

Jouw taken

  • Sturen op dagelijkse operationele coördinatie, taakverdeling en ondersteunen van de verantwoordelijke bij Proximus.
  • Fungeren als eerste aanspreekpunt voor Randstad-collega's wat betreft persoonlijke administratie, timesheets en HR-vragen.
  • Aanpakken van complexe Hardware-, software- en infrastructuurproblemen en optreden als tweede-lijns escalatiepunt.
  • Waarborgen van de interne Service Level Agreements (SLA's) van Proximus bij alle IT-werkzaamheden.
  • Beheren van technische documentatie, kennisdeling en het coachen van collega-IT'ers.
  • Uitvoeren van Reguliere ServiceDesk Engineer taken.
  • Aantoonbare ervaring in een (Senior) IT Support of ServiceDesk rol met ambitie of ervaring in teamcoördinatie.
  • Uitstekende beheersing van het Nederlands, Frans en Engels, zowel mondeling als schriftelijk.
  • Grondige technische kennis van de nieuwste Windows-versie, Office 365 (inclusief Authenticator en MS Teams), Intune en SCCM.
  • Ervaring met mobile device management (Android, iOS) en het uitvoeren van Hardware-interventies.
  • Sterke communicatieve vaardigheden, stressbestendigheid en een natuurlijk talent voor organisatie en prioriteitstelling.
  • Analytisch ingesteld met het vermogen om als bruggenbouwer op te treden binnen het team.
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    The review screen in CV Rocket: how each CV was read, round by round.

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