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Open nowPosted 29 hours ago

Retail Airport Manager

EURES job mobility portal585,971 open roles

Where
West-Vlaanderen, Belgium
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Your applicationOpen nowRetail Airport ManagerEURES job mobility portal · West-Vlaanderen, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted 29 hours ago

EURES job mobility portal median: 9 days open

The posting

Our client is a leading international provider of financial and retail services, operating a large network of airport and travel retail locations across multiple countries. The company serves millions of customers every year through a combination of foreign exchange, payment, and customer-focused retail services.

As part of its continued growth, our client is seeking an experienced Airport Retail & Foreign Exchange Manager to lead its Brussels Airport operations.

Jobomschrijving

Commercial & Business Leadership

  • Own and develop the overall commercial performance of the airport business.
  • Drive revenue growth across all foreign exchange and retail activities.
  • Identify opportunities to increase transaction volumes, customer conversion, and profitability.
  • Monitor key commercial KPIs and implement action plans to exceed targets.
  • Collaborate with senior leadership to define and execute local business strategies.

Foreign Exchange Operations

  • Lead and optimize all currency exchange activities across multiple airport locations.
  • Ensure accurate execution of foreign exchange transactions and adherence to operational procedures.
  • Monitor market trends and customer behaviors to maximize foreign exchange sales opportunities.
  • Maintain the highest standards of cash management, reconciliation, and financial controls.
  • Ensure strict compliance with all regulatory and financial service requirements.

Leadership & People Management

  • Lead, coach, and develop a management team as well as a sizeable frontline workforce.
  • Create a high-performance culture focused on accountability, customer service, and commercial results.
  • Recruit, train, mentor, and retain top talent.
  • Manage workforce planning, scheduling, performance reviews, and succession planning.
  • Foster employee engagement and maintain strong team morale within a demanding operational environment.

Operational Excellence

  • Ensure smooth day-to-day operations across all airport locations.
  • Maintain exceptional standards regarding customer experience, store presentation, security, and operational efficiency.
  • Implement continuous improvement initiatives to enhance productivity and service quality.
  • Conduct regular site visits, audits, and compliance reviews.

Compliance & Risk Management

  • Ensure full adherence to airport regulations, internal policies, AML requirements, security procedures, and financial controls.
  • Oversee cash handling processes and conduct regular operational audits.
  • Manage risk proactively while maintaining a customer-centric approach.

Mandatory Experience

  • Significant experience managing foreign exchange (currency exchange) operations within an airport, travel retail, financial services, or related environment.
  • Strong background managing operations in a busy airport retail environment.
  • Proven experience leading large, multicultural teams through layers of management.
  • Demonstrated success in delivering commercial growth and operational improvements.
  • Experience managing multiple points of sale or multi-site retail operations.

Leadership Competencies

  • Strong people leadership and coaching capabilities.
  • Ability to inspire, engage, and unite teams around ambitious objectives.
  • Excellent operational and organizational skills.
  • Strong analytical mindset with a data-driven approach to decision-making.
  • Ability to thrive in a fast-paced, customer-facing environment.
  • Excellent conflict resolution and stakeholder management skills.

Language Requirements

  • Full professional proficiency in English.
  • French and/or Dutch highly desirable.
  • Additional languages are considered a strong asset.
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