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Open nowPosted 11 days ago

Senior Front Office Medewerker

EURES job mobility portal314,718 open roles

Where
IJmond, Netherlands
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Your applicationOpen nowSenior Front Office MedewerkerEURES job mobility portal · IJmond, Netherlands
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 11 days ago

The posting

Senior Front office medewerker Spaarnwoude Park Hotel Velsen-Zuid - Mbo Parttime Voor jou - Kwaliteit met oprechte aandacht - Cultuur van verbinding en energie - Groei, kansen en ontwikkeling - Werken in een groene omgeving - Bouwen vanaf de pre-opening fase Vacaturebeschrijving Voor onze hotelreceptie zoeken wij Front Office Medewerkers die vanaf de opening bijdragen aan een warme, professionele en ontspannen ontvangst. Jouw rol Als Front Office Medewerker ben jij het eerste gezicht en het laatste contactmoment van onze gasten. Jij belichaamt onze merkbelofte in gedrag, houding en communicatie. Je creëert rust bij aankomst, overzicht bij vragen en vertrouwen bij elk contactmoment. Wat ga je doen Gastbeleving - Ontvangen en inchecken van gasten - Uitchecken en correcte administratieve afhandeling - Beantwoorden van vragen, telefonisch en persoonlijk - Verwerken van reserveringen en wijzigingen - Signaleren van commerciële kansen en upsell Operationeel - Correcte registratie in PMS systeem VIPS - Kassahandelingen en facturatie - Afstemming met Housekeeping over kamerstaat - Samenwerking met F&B, Golf en Wellness - Oplossen van klachten op professionele wijze Cultuurdrager - Uitdragen van rust en kwaliteit, ook bij drukte - Creëren van een veilige en prettige sfeer in de lobby - Versterken van verbinding tussen hotel, golf en omgeving Jij beschikt over - MBO niveau 3 of 4 richting hospitality of relevante ervaring - Minimaal 2 jaar ervaring in hotelreceptie is een must. - Goede beheersing van Nederlands en Engels, Duits is een pré - Flexibiliteit in werktijden, ook avonden, weekenden en feestdagen - Digitale vaardigheid met reserveringssystemen Jij bent - Rustig onder druk - Representatief en verzorgd - Communicatief sterk - Oplossingsgericht - Zelfstandig én teamgericht Wat bieden wij - Werken in een nieuw viersterrenhotel in een unieke groene omge...

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