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Open nowPosted 8 days ago

Senior Key Account Manager - Supply Chain & Logistics - Belgium

EURES job mobility portal314,718 open roles

Where
West-Vlaanderen, Belgium
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Your applicationOpen nowSenior Key Account Manager - Supply Chain & Logistics - BelgiumEURES job mobility portal · West-Vlaanderen, Belgium

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Share of postings closed within
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  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 8 days ago

The posting

Our client is a market-leading European provider of logistics, transportation, and supply chain solutions, serving major international brands across the consumer goods and retail sectors. With a strong presence in Belgium and an extensive European network, the company operates in a fast-paced and operationally complex environment where service quality, customer partnership, and continuous improvement are key drivers of success.With a strong footprint in Belgium and a broader European presence, the organisation is currently going through an important phase of growth. This creates a stimulating environment where commercial teams work closely with operational stakeholders to deliver long-term value for customers and drive continuous improvement across the business.

Jobomschrijving

As Senior Key Account Manager, you will be responsible for managing a portfolio of major international accounts. Your primary focus will be to strengthen long-term client partnerships, ensure customer satisfaction, and identify opportunities for sustainable business growth.

Key responsibilities include:

  • Acting as the main point of contact for strategic customers across Belgium and Europe.
  • Building trusted relationships with senior stakeholders within client organisations.
  • Proactively identifying risks, challenges, and opportunities to improve the customer experience.
  • Leading contract renewals, commercial negotiations, pricing discussions, and volume agreements.
  • Managing customer escalations and coordinating effective solutions with internal stakeholders.
  • Working closely with operational teams to ensure service excellence and continuous improvement.
  • Monitoring account performance, profitability, and commercial KPIs.
  • Coordinating with multiple internal departments and business sites across Belgium.
  • Contributing to business development initiatives within existing accounts and identifying selected growth opportunities.
  • Frequent travel across Belgium, with occasional travel within Europe.
  • At least 5 years of experience in a strategic B2B Key Account Management position.
  • Proven experience managing large and complex customer accounts.
  • Strong negotiation skills with exposure to senior decision-makers.
  • Solid understanding of logistics, transportation, supply chain, or another operationally B2B environment.
  • Ability to navigate complex organisations and manage multiple stakeholders simultaneously.
  • Highly autonomous, proactive, and capable of taking ownership.
  • Strong commercial mindset combined with excellent relationship-building skills.
  • Solution-oriented with the resilience to manage challenging situations and customer escalations.
  • Analytical, structured, and eager to learn.
  • Fluent in French, Dutch, and English.
  • Willingness to travel regularly across Belgium and occasionally within Europe.
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