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Open nowPosted 14 days ago

Service Adviseur

EURES job mobility portal370,340 open roles

Where
Agglomeratie ’s-Gravenhage, Netherlands
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Your applicationOpen nowService AdviseurEURES job mobility portal · Agglomeratie ’s-Gravenhage, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.2%30 days
This job: posted 14 days ago

EURES job mobility portal median: 3 days open

The posting

Service Adviseur Den Haag - schedule 38 - 40 uur school Mbo Medior Louwman BYD Service Adviseur Den Haag - schedule 38 - 40 uur school Mbo Medior Louwman BYD Ben jij klantgericht, houd je van organiseren en weet je hoe je een werkplaats soepel laat draaien? Als Service Adviseur bij Louwman BYD Den Haag ben jij de verbindende schakel tussen onze klanten en de werkplaats. Met jouw automotive kennis, organisatietalent en heldere communicatie zorg je ervoor dat klanten weten waar ze aan toe zijn en hun auto in goede handen is. Je werkt met de elektrische en plug-in hybride modellen van BYD en hebt voornamelijk telefonisch en online contact met klanten. Je plant afspraken, bewaakt de voortgang en zorgt ervoor dat alles achter de schermen goed geregeld is. Een veelzijdige functie waarin je jouw ervaring in de aftersales combineert met persoonlijk contact en een flinke dosis verantwoordelijkheid. Wat ga je doen? Als Service Adviseur ben jij het eerste aanspreekpunt voor klanten met vragen over service en onderhoud. Je luistert goed, denkt mee en vertaalt de wensen van de klant naar duidelijke afspraken en werkorders voor de werkplaats. Je houdt je onder andere bezig met: - Het beantwoorden van klantvragen via telefoon, online kanalen en aan de servicebalie. - Het efficiënt inplannen en organiseren van werkplaatsafspraken. - Het controleren en verwerken van klant- en voertuiggegevens in systemen zoals CarIT en PlanIT. - Het opstellen en compleet maken van werkorders, zodat monteurs direct aan de slag kunnen. - Het proactief informeren van klanten over de voortgang en status van hun auto. - Het verzorgen van de facturatie en controleren van de bijbehorende gegevens. - Het afstemmen met monteurs, collega's en leveranciers om servicevragen goed af te handelen. - Het meedenken over praktische oplossingen wanneer de planning verandert of een situatie net even anders loopt. Jij houdt het overzicht, stelt de juiste ...

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    The review screen in CV Rocket: how each CV was read, round by round.

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