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Open nowPosted 26 hours ago

Service & Aftersales Manager

EURES job mobility portal504,284 open roles

Where
Oostende, Belgium
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Your applicationOpen nowService & Aftersales ManagerEURES job mobility portal · Oostende, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.0% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.0%7 days
  4. 15.5%14 days
  5. 34.0%30 days
This job: posted 26 hours ago

EURES job mobility portal median: 6 days open

The posting

Als Service & Aftersales Manager ben je eindverantwoordelijk voor de volledige service- en aftersalesorganisatie.

Je zorgt ervoor dat klanten kunnen rekenen op een uitstekende dienstverlening en een professionele opvolging van servicevragen, interventies en klachten. Je geeft leiding aan een veelzijdig team van verantwoordelijken klantendienst, werfcoördinatoren, interne servicemedewerkers, techniekers en onderaannemers. Daarnaast werk je nauw samen met verschillende afdelingen zoals sales, planning, productie en R&D.

Je verantwoordelijkheden: Eindverantwoordelijkheid voor de volledige service- en aftersaleswerking. Coachen, begeleiden en aansturen van werfleiders, techniekers en administratieve medewerkers. Bewaken van planning, werkverdeling, prioriteiten en deadlines. Fungeren als technisch aanspreekpunt voor klanten en interne stakeholders. Opvolgen van offertes, bestellingen en service-interventies. Ondersteunen bij de calculatie van complexe plaatsingen en technische vraagstukken.

Analyseren van klachten, interventies en servicegegevens om verbeteracties te formuleren. Optimaliseren van processen, werkmethodes en administratieve workflows. Ontwikkelen, monitoren en rapporteren van KPI's rond servicekwaliteit, efficiëntie en klanttevredenheid.

Actief bijdragen aan de verdere professionalisering en groei van de serviceorganisatie. Wij zoeken een sterke organisator die energie haalt uit het verbinden van mensen, het verbeteren van processen en het behalen van resultaten.

Jij beschikt over: Een diploma Industrieel Ingenieur of gelijkwaardig niveau door ervaring. Enkele jaren relevante ervaring binnen service management, technische aftersales of projectorganisatie. Sterke leiderschapsvaardigheden en ervaring in het aansturen van teams. Een klantgerichte en commerciële ingesteldheid. Uitstekende organisatorische en communicatieve vaardigheden. Een analytische geest en oplossingsgerichte aanpak. Ervaring met KPI-opvolging en procesoptimalisatie.

Een goede kennis van het Nederlands en Frans. Het vermogen om zowel operationeel als strategisch te denken.

Een positieve ingesteldheid die aansluit bij de waarden TEAM - RESPECT - RESULT.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • How it was written, and how the review scored it
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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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