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Open nowPosted 22 hours ago

Service Center Operations Specialist

EURES job mobility portal552,729 open roles

Where
Utrecht, Netherlands
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Your applicationOpen nowService Center Operations SpecialistEURES job mobility portal · Utrecht, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.4% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.4%7 days
  4. 15.5%14 days
  5. 33.8%30 days
This job: posted 22 hours ago

EURES job mobility portal median: 6 days open

The posting

Valk Service Center logo Operations Specialist - Op locatie - - Breukelen - € 2.500 - € 2.900 per maand - Operations Functieomschrijving Van een vraag over een hotelsysteem tot ondersteuning bij Valk Loyal, een bestelling in de Valk Store of een training voor hotelmedewerkers: als Operations Specialist help jij hotels, gasten en collega's verder. Jouw werk Je bent het aanspreekpunt voor een groot deel van de dienstverleningen van het Valk Service Center. Je onderzoekt vragen, geeft praktisch advies en zorgt dat informatie en trainingen kloppen. Sommige vragen los je direct op. Voor andere vragen schakel je met een leverancier, developer of Application Specialist. Jij houdt de voortgang vast en zorgt dat betrokkenen weten waar zij aan toe zijn. Binnen Operations werken we met verschillende aandachtsgebieden. Denk aan hotelprocessen en systemen, Valk Loyal, Valk Giftcard, Valk Store en gastvragen. Je bouwt kennis op binnen jouw aandachtsgebied, maar werkt als onderdeel van één Operations-team. Zo kunnen we vragen vanuit verschillende kanten bekijken en elkaar vervangen wanneer dat nodig is. Ben jij de product specialist die onze gasten en hotels helpt het beste uit onze diensten en producten te halen? - Hotels, gasten en collega's ondersteunen bij operationele vragen, systemen en centrale diensten. - Vragen onderzoeken en een praktische oplossing, duidelijke uitleg of passende vervolgstap bieden. - De voortgang van meldingen, bestellingen, offertes, verzoeken of leveringen bewaken, afhankelijk van jouw aandachtsgebied. - Hotelmedewerkers begeleiden bij het gebruik van systemen, processen en nieuwe functionaliteiten. - Trainingen, handleidingen, kennisartikelen en werkinstructies maken en actueel houden. - Terugkerende vragen en knelpunten herkennen en vertalen naar een verbetering in dienstverlening, proces, documentatie of systeem. - Hotels informeren over wijzigingen, releases en bekende problemen. - Onderbouwde escal...

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