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Open nowPosted 37 hours ago

Service Coördinator

EURES job mobility portal314,718 open roles

Where
Flevoland, Netherlands
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Your applicationOpen nowService CoördinatorEURES job mobility portal · Flevoland, Netherlands
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  5. 34.1%30 days
This job: posted 37 hours ago

The posting

Locatie Almere Synsel Techniek Bedrijfsomschrijving: Locatie: Almere. Dit bedrijf is actief in de ontwikkeling en het onderhoud van systemen en apparaten in de elektrosector en heeft een sterke focus op service en procesverbetering. In Almere werkt deze organisatie met internationale partners om serviceprocessen te stroomlijnen en te verbeteren. De organisatie richt zich op het verbeteren van serviceprestaties door processen te standaardiseren, analyses uit te voeren op servicebezoeken en door nauwe samenwerking met IT en externe partners. De dagelijkse praktijk bestaat uit het in kaart brengen van knelpunten in gesprekken en tickets en het omzetten van die knelpunten in concrete verbeteracties. In Almere is er aandacht voor implementatie van changes, training van servicemedewerkers en het borgen van doorgevoerde verbeteringen. De organisatie werkt met internationale servicepartners en stemt af welke processen in verschillende landen nodig zijn om een uniform serviceniveau te bereiken. Werken bij deze organisatie betekent direct bijdragen aan zichtbare verbeteringen in service en het implementeren van praktische oplossingen binnen een internationale context. Wil jij in regio Almere tot €4500 verdienen als Service Coördinator? Solliciteer dan direct! Functie-inhoud: - Als Service Coördinator ben je verantwoordelijk voor - Je coördineert serviceverbeteringen en implementeert nieuwe processen om het serviceniveau te verhogen - Als Service Coördinator stuur je implementaties en quick-wins aan om het serviceniveau te verhogen - Je identificeert bottlenecks in gesprekken en tickets en zet deze om in concrete actiepunten - Je werkt nauw samen met IT om changes te definiëren en te implementeren vanuit serviceperspectief - Als Service Coördinator analyseer je rapportages van servicebezoeken en zet je resultaten om in trainingen en verbeteringen Functie-eisen: - Aantoonbare ervaring met coördineren of verbeteren van serviceprocessen - Erv...

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