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Open nowPosted 17 days ago

Service Delivery Manager

EURES job mobility portal76,002 open roles

Where
Utrecht, Netherlands
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Your applicationOpen nowService Delivery ManagerEURES job mobility portal · Utrecht, Netherlands
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 17 days ago

The posting

Select which cookies you accept Strictly necessary Vendors Teamtailor Marketing Lumera Netherlands · Utrecht · Hybrid Service Delivery Manager Word Service Delivery Manager bij Lumera: verbind klanten, technologie en multidisciplinaire teams. Bewaak kwaliteit, stuur op verbetering en maak impact in onze internationale insurtech. Solliciteer hier Ben jij een ervaren Service Delivery Manager die klantbelang, technologie en resultaat met elkaar weet te verbinden? Krijg jij energie van het aansturen van multidisciplinaire teams, het bouwen aan duurzame klantrelaties en het continu verbeteren van dienstverlening? Dan komen wij graag met je in contact. Over Lumera Lumera is een innovatieve internationale insurtechorganisatie die pensioenfondsen en pensioenuitvoerders ondersteunt met moderne softwareoplossingen. Met ons platform AxyLife helpen wij klanten hun pensioenadministratie toekomstbestendig, flexibel en efficiënt in te richten. De pensioenmarkt staat voor grote veranderingen. Nieuwe wet- en regelgeving, digitalisering en toenemende verwachtingen van deelnemers en klanten vragen om betrouwbare technologie en sterke dienstverlening. Daarom investeren wij voortdurend in innovatie, professionalisering en de ontwikkeling van onze mensen. Bij Lumera werk je in een omgeving waar technologie, pensioenen en dienstverlening samenkomen. Je krijgt veel ruimte om initiatief te nemen, ideeën uit te werken en daadwerkelijk impact te maken op onze klanten én onze organisatie. Jouw uitdaging Als Service Delivery Manager ben je verantwoordelijk voor de dienstverlening aan één of meerdere klanten. Je bent het centrale aanspreekpunt voor de klant en zorgt ervoor dat gemaakte afspraken worden nagekomen, verwachtingen worden gemanaged en verbeteringen worden gerealiseerd. Je werkt nauw samen met Product Owners, Product Specialisten, Software Engineers en andere stakeholders binnen Lumera. Daarbij stuur je op continuïteit, kwaliteit, kla...

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