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Open nowPosted 43 hours ago

Service Level Manager

EURES job mobility portal437,260 open roles

Where
Agglomeratie ’s-Gravenhage, Netherlands
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Your applicationOpen nowService Level ManagerEURES job mobility portal · Agglomeratie ’s-Gravenhage, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

15.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 2.4%1 day
  2. 6.5%3 days
  3. 15.1%7 days
This job: posted 43 hours ago

EURES job mobility portal median: 6 days open

The posting

Interlancing Job detail 2026-05-29T10:19:44+00:00 Service Level Manager Ministerie van Buitenlandse Zaken Locatie: The Hague, Zuid-Holland Startdatum: 21 oktober 2026 Uren p/w: vanaf 36 uur p/w Looptijd: 5 maanden Type: Interlancing / detachering Vakgebied: ICT Sluitingsdatum: 10-10-2026 12:00 Reageer direct Omschrijving opdracht Het Ministerie van Buitenlandse Zaken (BZ) is op zoek naar een ervaren Service (level) manager. Ben jij de persoon die ons helpt om het service level management team te verstevigen en naar een hoger niveau te tillen met jouw ervaring, kennis & kunde? - Jij bent verantwoordelijk voor de realisatie en levering van de huidige en toekomstige IT-dienstverlening door leveranciers aan je collega's binnen Buitenlandse Zaken conform de overeengekomen kwaliteit (op de aspecten betrouwbaarheid, klantgerichtheid, efficiëntie, doorlooptijd en wendbaarheid). - Binnen het klantteam werk je nauw samen met de business consultants (die de focus meer heeft op innovatie), de service integratie managers en de contractmanagers. - Jij vervult een antennefunctie voor de portfoliomanager en de business consultants voor wat betreft innovatie van diensten vanuit de staande dienstverlening, inventariseert ideeën of wensen en geeft deze door. - Samen met de business consultant vervul jij een trekkende rol in het totaal van de IT-dienstverlening. - Je ondersteunt en adviseert BZ-directies bij het formuleren van het door hun gewenste diensteniveau en voert hierover de onderhandelingen met de leverancier(s) van deze diensten. - Je rapporteert en informeert de BZ-directies over de totale kwaliteit van IT-dienstverlening en adviseert hen over de mogelijkheden om meerwaarde vanuit de IT-dienstverlening te verhogen. - Samen met leveranciers en service integratie managers analyseer je knelpunten in de voortbrengingsketen en regisseert de implementatie van de oplossing. - Je legt verantwoording af over de continuïteit van...

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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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