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Open nowPosted 24 hours ago

Service Manager

EURES job mobility portal612,521 open roles

Where
Oost-Zuid-Holland, Netherlands
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Your applicationOpen nowService ManagerEURES job mobility portal · Oost-Zuid-Holland, Netherlands
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The clock on this job

Early applications get read.

10.7% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.4%3 days
  3. 10.7%7 days
  4. 16.1%14 days
  5. 34.1%30 days
This job: posted 24 hours ago

EURES job mobility portal median: 9 days open

The posting

In het kort: Je gaat als servicemanager de ICT-dienstverlening met klanten afspreken, borgen en tactisch aansturen, waarbij je schakelt tussen business en ICT, interne teams verbindt en externe leveranciers op tactisch niveau aanstuurt. Opdrachtomschrijving Als Servicemanager ben je verantwoordelijk voor het overeenkomen van de te leveren dienstverlening aan de klant. Daarnaast ben je verantwoordelijk voor de borging hiervan en de tactische sturing hierop. Dat doe je niet alleen, maar samen met de beheer- en/of de projectorganisatie. Op tactisch niveau ben jij het eerste aanspreekpunt voor de klant, je vervult de brugfunctie tussen business en ICT. Binnen JIO ben je de verbindende schakel tussen de beheerorganisatie, projecten, accountmanagement, het klantenteam en het management team. Afhankelijk van de dienstverlening waarvoor je verantwoordelijk bent heb je tevens te maken met de tactische aansturing van externe leveranciers. Achtergrond De Justitiële ICT Organisatie – een grote ICT-leverancier binnen de Overheid – is op zoek naar een Servicemanager. Ter uitbreiding van het team willen we kandidaten beter leren kennen en bij wederzijdse match verambtelijken. Eisen -Dienstverband: Detachering - Opmaak cv: in het Nederlands, in Word en maximaal 4 pagina’s. - ITIL (eis), Agile, Scrum, DevOps en SIAM; - Ervaring met ROK, NOK, DFA, SLA, PDC; - HBO werk- en denkniveau (minimaal 5 jaar); - ICT dienstverlening aan klanten of opdrachtgevers (minimaal 5 jaar). Wensen - Ervaring als servicemanager in een overheidsomgeving of ‘corporate’ ICT omgeving is gewenst. Competenties - Proactief; - Samenwerken; - Netwerken; - Ondersteunen; - Analyseren; - Creativiteit; - Omgevingsbewustzijn; - Plannen en organiseren. Overige informatie Optie tot verlenging: Ja, verlenging mogelijk Gespreksdatum: In week 45 en 46 Dienstverband: Detachering Over de opdrachtgever Justitiële ICT Organisatie is een organisatie die gespecialiseerd is in het leveren van ICT-diensten en -oplossingen voor..

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