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Open nowPosted 22 hours ago

Service Manager

EURES job mobility portal552,729 open roles

Where
Utrecht, Netherlands
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Your applicationOpen nowService ManagerEURES job mobility portal · Utrecht, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.4% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.4%7 days
  4. 15.5%14 days
  5. 33.8%30 days
This job: posted 22 hours ago

EURES job mobility portal median: 6 days open

The posting

AI in Service Offerings Role-based programmes for service leaders, managers and front-line teams. What to expect Perspectives, benchmarks and best practices for service leaders. SERVICE MANAGER Equips Service Managers with the skills necessary to effectively manage the challenges of the most complex service organisations Service Manager The Service Manager training is designed for both experienced and new Service Managers that provide management to local (country level) service teams and are responsible for customer satisfaction, service revenue and costs in their region. The training equips Service Managers with the required competencies to implement a service strategy, manage and engage a service team and ensure that everyone is equipped with the right competencies to deliver high-quality services and manage customer expectations. The practical tools and exercises in the training will improve the Service Manager's ability to lead the service team and ensure they deliver superior customer experiences and an outstanding business performance. Objectives of the training In this training participants will learn more about the definition and purpose of the Service Manager role, and the required competencies to fulfil this role successfully. After this training, participants will be able to: - Lead the service team in a motivating way to drive desired behaviour - Manage changes to continuously drive team performance - Understand the similarities and differences of field service and support centre services and how to drive performance of both teams - Set up a service sales model and ensure that the whole service team contributes to the generation and closure of service sales opportunities - Deal with customer escalations and develop a working relationship with customers as a manager - Calculate typical service organisation metrics and analyse metrics to spot performance improvement opportunities - Prepare and monitor the budget of...

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