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Open nowPosted 17 hours ago

Servicedesk Coördinator

EURES job mobility portal324,150 open roles

Where
Groot-Rijnmond, Netherlands
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Your applicationOpen nowServicedesk CoördinatorEURES job mobility portal · Groot-Rijnmond, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 17 hours ago

EURES job mobility portal median: 3 days open

The posting

Oplossingen Managed Services Telephonie Servicedesk Coördinator Staging Itum 2025-12-08T18:01:58+02:00 Servicedesk Coördinator Wij Blinken Uit in het Leveren van Waarde Personalized Service Wat krijg je? - € 2900 - 4300 bruto p/m - 8% vakantiegeld - Persoonlijk opleidingsplan - 24 vakantie dagen - Laptop en telefoon - 32 of 40 urige werkweek - Pizza avonden en leuke uitjes met je collega's - Certificaten voor trainingen - Uitdagend en afwisselend werk - Kerstpakket Wat is vereist? - HBO werk- en denkniveau - Minimaal 2 jaar werkervaring in soortgelijke functie - Ervaring met de Microsoft 365 suite - Kennis en ervaring met methodisch werken (bijv. ITIL) - Uitstekende beheersing van de Nederlandse en Engelse taal, zowel in woord als geschrift. - Wat doe je? Ben jij de Servicedesk Coördinator die processen weet te optimaliseren en klanttevredenheid naar een hoger niveau tilt? Wil jij een team inspireren en onze klanten helpen met de beste IT-oplossingen? Dan zoeken wij jou als Servicedesk Coördinator bij Itum Solutions! Bij Itum Solutions krijg jij de kans om als Servicedesk Coördinator de dagelijkse leiding te nemen over onze servicedesk en zorg je ervoor dat zowel onze klanten als het team optimaal presteren. Jij zorgt ervoor dat onze ICT-dienstverlening efficiënt verloopt en dat onze klanten altijd hun problemen opgelost zien. Als de operationele eindverantwoordelijke ben jij de spil tussen klantbehoeften en de uitvoering van onze servicedesk processen. Wat ga je doen? - Vooruitgang: Jij zorgt ervoor dat de servicedesk processen continu verbeteren; van het efficiënter maken van de ticket intake tot het stroomlijnen van de communicatie met klanten. Alles om onze opgestelde KPI's en SLA's te behalen. - Vertrouwen: Je geeft leiding aan een enthousiast team en coacht ze op kwaliteit en inhoud. - Verantwoordelijkheid: Jij zorgt voor de capaciteits- en storingsdienstplanning, zodat het servicedesk-team altijd ...

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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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