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Open nowPosted 26 days ago

Servicedesk Medewerker (132041)

EURES job mobility portal467,691 open roles

Where
Delft en Westland, Netherlands
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Your applicationOpen nowServicedesk Medewerker (132041)EURES job mobility portal · Delft en Westland, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.4% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.4%7 days
  4. 15.4%14 days
  5. 34.3%30 days
This job: posted 26 days ago

EURES job mobility portal median: 6 days open

The posting

Ben jij een echte regelaar die blij wordt van tevreden klanten? Heb jij ervaring met het afhandelen van klantvragen en het oplossen van problemen aan de telefoon zodat iedereen met een glimlach verder kan? Dan is dit de functie voor jou! Voor een snelgroeiende organisatie binnen de vastgoedsector zijn wij op zoek naar een Servicedeskmedewerker die het overzicht bewaart, snel schakelt en houd van afwisseling. Jij bent het eerste aanspreekpunt voor klanten, monteurs en onderaannemers en zorgt dat de vragen en meldingen op de juiste manier worden afgehandeld. Met jouw klantgerichte instelling en oplossingsgerichte houding draag jij bij aan een soepel en lopend proces en tevreden klanten. Het is een dynamische functie waarin geen dag hetzelfde is. Je werkt in een enthousiast en een ambitieus team dat altijd samen voor het beste resultaat gaat. Wat ga je doen?

- Jij bent het aanspreekpunt voor klanten, monteurs en partners;

- Je handelt telefoontjes en e-mails professioneel en klantgericht af;

- Je zorgt ervoor dat meldingen goed geregistreerd worden in het systeem;

- Je bewaakt de voortgang en zorgt dat afspraken worden nagekomen;

- Je houd klantportalen en administratie up-to-date.

Om in deze rol te kunnen groeien en uitblinken neem jij de juiste dosis energie, nauwkeurigheid en klantgerichtheid mee. Jij weet precies hoe je mensen helpt en de zaken soepel te laten lopen. Eisen voor de functie zijn:

- MBO werk- en denkniveau;

- Aantoonbare ervaring in een klantgerichte functie ( bijvoorbeeld servicedesk of klantenservice)

- Uitstekende communicatieve vaardigheden, zowel mondeling als schriftelijk;

- Je schakelt snel, stelt prioriteiten en behoud overzicht;

- Je bent zelfstandig, proactief en een echte teamspeler.

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

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