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Open nowPosted 5 days ago

Servicedeskmedewerker ICT

EURES job mobility portal314,718 open roles

Where
Groot-Amsterdam, Netherlands
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Your applicationOpen nowServicedeskmedewerker ICTEURES job mobility portal · Groot-Amsterdam, Netherlands
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 5 days ago

The posting

< p>Jobfinity - Over Jobfinity - Werken bij Jobfinity Servicedeskmedewerker ICT regio Amsterdam 40 uur MBO 1 - 4 jaar Servicedeskmedewerker ICT regio Amsterdam Voor onze eindklant in omgeving Amsterdam zijn wij op zoek naar een ervaren Support Medewerker. Onze klant levert ICT diensten aan ongeveer 80 bedrijven. Het team bestaat nu uit 4 man op de 2e lijn en één man op de eerste lijn. Over de functie van Servicedeskmedewerker ICT Je bent verantwoordelijk voor een goede registratie en verhelpen van incidenten op de systemen van de diverse klanten. Door jouw kennis en enthousiaste manier van werken, los je problemen op een correcte manier op. Je werkt als onderdeel van een servicedesk waarbij je bij moeilijke gevallen kan terugvallen op de collega's van de 2e en 3e lijn. Je hebt ruime mogelijkheden om uitdagingen te bespreken met de engineers en consultants uit het engineering team. Verantwoordelijkheden Servicedeskmedewerker ICT • Aannemen, registreren en afhandelen van 1e-lijns support aanvragen; • Anticiperen, remote oplossen of registreren van incidenten op: Firewalls, opslagoplossingen, werkplekken, randapparatuur, gebruikersaccounts, profielen, mailboxen en rechten; • Werkzaamheden uitvoeren aan de hand van standaard oplossingen en procedures; • Ondersteunen van gebruikers d.m.v. documentatie en instructies; • Ten behoeven van voortgang schakelen met externe partijen en/of leveranciers; • Bewaken van het monitoring systeem en registreren van incidenten daaruit. Wij vragen • MUST: Kennis en en ervaring om te werken in een Multi Client organisatie; • Minimaal MBO niveau 3 IT diploma • Microsoft certificaten zoals MCSA Windows 10 / Office 365 • Bezit van ITIL certificering is een pré; • Minimaal 1 jaar relevante en recente ervaring in het ondersteunen van klanten en hun IT apparatuur (Mobile devices, Werkplekken, Server) in een Multi Client omgeving; • Gedegen kennis en ervaring op gebied van Microsoft onde...

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