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Open nowPosted 50 days ago

Servicetechnieker

EURES job mobility portal110,373 open roles

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Région de Bruxelles-Capitale/Brussels Hoofdstedelijk Gewest, Belgium
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Your applicationOpen nowServicetechniekerEURES job mobility portal · Région de Bruxelles-Capitale/Brussels Hoofdstedelijk Gewest, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 50 days ago

The posting

Onze klant is een Belgische specialist in optische producten en serviceoplossingen voor oogzorgprofessionals. Zij leveren hoogwaardige lens‑ en meetapparatuur én ondersteunen opticiens en oogartsen met technische dienstverlening ter plaatse.

Als Servicetechnieker ben je het technische gezicht van onze organisatie bij klanten in heel België. Je brengt 70% van je tijd op de baan door voor installatie‑, onderhouds‑ en herstellingsinterventies aan optische instrumenten en aanverwante apparatuur. De overige tijd werk je vanuit het kantoor of thuis als 1ste/2de lijns helpdeskmedewerker, waarbij je eerst tracht oplossingen op afstand te vinden en, indien nodig, interventies plant.

Jouw voornaamste taken zijn:

  • Diagnoses stellen en technische interventies uitvoeren bij klanten (reparaties, onderhoud, kalibratie)
  • Problemen eerst op afstand analyseren en oplossen waar mogelijk
  • Indien nodig interventies plannen en ter plaatse uitvoeren
  • Proactief klanten informeren over nieuwe producten, upgrades en onderhoudscontracten
  • Updaten van instrumentensoftware op afstand of op locatie
  • Administratief opvolgen van interventies, rapporteren en bestellen van onderdelen
  • Fungeren als verbindingspunt tussen klantverwachtingen en interne teams
  • Meewerken aan continue verbetering van serviceprocessen

Je bent technisch ingesteld, klantgericht en draagt bij aan het hoog houden van de klanttevredenheid en servicekwaliteit.

  • Ervaring hebt met technische installatie, onderhoud of ondersteuning in een service‑ en interventiecontext (technische helpdesk, field service, medisch‑technische apparatuur of gelijkaardig)
  • Een diploma hebt in een technische richting (elektromechanica, mechatronica, elektronica of gelijkwaardig)
  • Affiniteit hebt met ICT‑netwerken, diagnostische tools en softwareupdates
  • Sterk bent in klantcontact en technisch support, zowel telefonisch als op locatie
  • Je vlot kunt uitdrukken in Nederlands en Frans; kennis van Engels is een plus
  • Je georganiseerd, proactief en oplossingsgericht bent
  • Je zelfstandig kan werken, maar ook goed functioneert binnen een team
  • Je bereid bent om regelmatig on the road te zijn voor interventies bij klanten
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