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Open nowPosted 9 days ago

SILVERSQUARE - Guest Experience Officer

EURES job mobility portal314,718 open roles

Where
de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
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Your applicationOpen nowSILVERSQUARE - Guest Experience OfficerEURES job mobility portal · de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 9 days ago

The posting

Key Responsibilities

1. Hospitality & Experience

  • Deliver a consistently warm and professional welcome.
  • Ensure spaces are always guest-ready (cleanliness, layout, supplies, atmosphere).
  • Handle member requests and resolve issues efficiently.
  • Manage mail, deliveries, and visitor check-in.

2. Operations & Coordination

  • Monitor stock levels, supplies, and facility maintenance.
  • Report incidents and follow up with technical or cleaning teams.
  • Support member onboarding, internal moves, contract changes, equipment needs, and special requests.
  • Ensure compliance with security, access, and internal protocols.
  • Prepare, welcome guests to, and manage meeting rooms and event spaces.

3. Community Engagement

  • Support the integration of new members.
  • Foster informal networking and cultivate a sense of belonging.
  • Co-organize community events and gather member feedback.

4. Commercial Contribution

  • Identify upsell opportunities (meeting rooms, offices, event spaces, additional services).
  • Report commercial leads.
  • Manage inbound commercial opportunities related to meeting rooms.
  • Take part in site tours and help present the coworking offer.
  • Support retention by maintaining strong relationships and high member satisfaction.

Key Performance Indicators (KPIs)

  • Member NPS / satisfaction score.
  • Issue resolution rate within agreed timeframes.
  • Occupancy rate.
  • Churn rate.
  • Volume and value of leads or upsells generated.
  • Community engagement metrics (event participation, feedback).
  • Space readiness and operational compliance audits.
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  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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3×

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  • Who got the interview, and who heard nothing

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