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Open nowPosted 30 days ago

Skilled Servicedesk Medewerker

EURES job mobility portal314,718 open roles

Where
Agglomeratie ’s-Gravenhage, Netherlands
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Your applicationOpen nowSkilled Servicedesk MedewerkerEURES job mobility portal · Agglomeratie ’s-Gravenhage, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 30 days ago

The posting

Skilled Servicedesk Medewerker Uren per week Opleidingsniveau MBO 3, MBO 4 Duurzaam werkgeluk Ontdek ontwikkel groei Opgericht in 2006 4,7/5 klanttevredenheid Duurzaam werkgeluk Ontdek ontwikkel groei Opgericht in 2006 4,7/5 klanttevredenheid Duurzaam werkgeluk Ontdek ontwikkel groei Opgericht in 2006 4,7/5 klanttevredenheid Duurzaam werkgeluk Ontdek ontwikkel groei Opgericht in 2006 4,7/5 klanttevredenheid Jouw rol Een melding aannemen is één ding. Uitzoeken wat er werkelijk speelt en zorgen dat de gebruiker verder kan, dát is waar jij het verschil maakt. Als Skilled Servicedesk Medewerker in Zoetermeer behandel je uiteenlopende IT-vraagstukken en blijf je verantwoordelijk voor jouw tickets totdat er een passende oplossing ligt. Met minimaal één jaar ervaring ken je de basis van het servicedeskwerk. Je kunt zelfstandig veelvoorkomende incidenten oplossen, stelt gerichte vragen en weet wanneer je een specialist moet inschakelen. Ondertussen houd je de gebruiker op de hoogte en zorg je ervoor dat afspraken worden nagekomen. Jouw werkzaamheden - Je neemt incidenten en serviceverzoeken aan via telefoon, e-mail en het ticketsysteem; - Je onderzoekt problemen binnen Microsoft 365, Windows en de digitale werkplek; - Je beheert gebruikersaccounts, wachtwoorden, groepen en toegangsrechten; - Je bepaalt de prioriteit en bewaakt jouw tickets van registratie tot oplossing; - Je ondersteunt gebruikers bij laptops, applicaties en randapparatuur; - Je schakelt met andere IT-teams wanneer een incident specialistische kennis vraagt; - Je legt oplossingen zorgvuldig vast en houdt de kennisbank actueel; - Je signaleert terugkerende problemen en denkt mee over structurele verbeteringen. Interesse? Zoek je een servicedeskfunctie waarin je meer kunt doen dan alleen gesprekken aannemen en tickets doorzetten? Reageer dan op deze vacature in Zoetermeer. We bespreken graag jouw ervaring en de richting waarin jij j...

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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