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Open nowPosted 30 days ago

Skilled Servicedesk Medewerker

EURES job mobility portal314,718 open roles

Where
Noord-Overijssel, Netherlands
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Your applicationOpen nowSkilled Servicedesk MedewerkerEURES job mobility portal · Noord-Overijssel, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 30 days ago

The posting

Skilled Servicedesk Medewerker Startsalaris € 2.650 tot € 3.100 Locatie Steenwijk Uren per week 40 Opleidingsniveau Associate Degree, HBO, MBO 3, MBO 4 Solliciteer nu Duurzaam werkgeluk Ontdek ontwikkel groei Opgericht in 2006 4,7/5 klanttevredenheid Duurzaam werkgeluk Ontdek ontwikkel groei Over deze functie Ben jij een Skilled Servicedesk Medewerker die klaar is voor meer technische diepgang en verantwoordelijkheid? In deze rol pak je complexere IT-vraagstukken op, ondersteun je eindgebruikers en zorg je dat incidenten snel en zorgvuldig worden opgelost. Dankzij jouw ervaring weet je prioriteiten te stellen, houd je overzicht over openstaande meldingen en schakel je makkelijk met andere IT-teams en leveranciers. Je kijkt daarbij verder dan alleen de directe oplossing en denkt actief mee over hoe de servicedesk slimmer en efficiënter kan werken. Je krijgt de ruimte om jouw technische kennis verder uit te bouwen en jezelf te ontwikkelen richting bijvoorbeeld werkplekbeheer, systeembeheer of een andere specialisatie binnen IT. Wat ga je doen? - Je analyseert en verhelpt complexere incidenten en technische vraagstukken; - Je ondersteunt eindgebruikers bij problemen met hardware, software, accounts en netwerken; - Je bewaakt en prioriteert tickets en schakelt waar nodig met andere IT-teams; - Je neemt verantwoordelijkheid voor jouw eigen caseload en houdt gebruikers goed op de hoogte; - Je signaleert terugkerende problemen en denkt actief mee over verbeteringen binnen de servicedesk. Klaar om meer uit jouw ervaring op de servicedesk te halen? Wat kun jij van ons verwachten? Je ontvangt een salaris tussen €2.650 en €3.100 bruto per maand op basis van 40 uur, passend bij jouw ervaring; Je krijgt 8,33% vakantiegeld en een passende reiskostenvergoeding ; Je blijft jezelf ontwikkelen met opleidingen en relevante IT-certificeringen ; Je krijgt persoonlijke begeleiding van een vast aanspreekpunt dat m...

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