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Open nowPosted 24 days ago

Software Support Medewerker

EURES job mobility portal172,997 open roles

Where
Agglomeratie ’s-Gravenhage, Netherlands
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Your applicationOpen nowSoftware Support MedewerkerEURES job mobility portal · Agglomeratie ’s-Gravenhage, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 24 days ago

The posting

Software Support Medewerker Geef jouw carrière een vliegende start in B2B-software en klantgericht werken. Met internationale klanten en veel doorgroeikansen is dit jouw kans om te groeien in een dynamische werkomgeving! € 4000 Rijswijk HBO Consultancy & Delivery Wat ga je doen als Software Support Medewerker? In de rol van Software Support medewerker ben jij het eerste aanspreekpunt voor (inter)nationale klanten. Je behandelt klantvragen via telefoon, e-mail en het ticketsysteem en begeleidt gebruikers in het optimaal benutten van het Cloudplatform. Je lost standaardproblemen zelfstandig op en schakelt bij complexere vragen de hulp van collega's in. Daarnaast: - Analyseer je klantvragen en zorg je voor duidelijke terugkoppeling; - Documenteer je veelgestelde vragen en verbeter je onze kennisbank; - Houd je klanten proactief op de hoogte van de voortgang van hun verzoeken; - Leer je stap voor stap meer over inkoopprocessen, ERP-integraties en onze software; Wat hebben we jou te bieden? - Vast fulltime dienstverband in een groeiend SaaS-bedrijf - Bruto maandsalaris tot. €3.750 bruto per maand - 13e maand (na het eerste contract) - 26 vakantiedagen per jaar - Reiskostenvergoeding Hybride werkmodel met moderne technische apparatuur - Ondersteunende teamcultuur en duidelijke groeipaden - Regelmatige team- en bedrijfsevenementen - Gestructureerde onboarding, bijscholing en training - Internationale samenwerking met professionals uit diverse landen Wat neem jij mee? - MBO- of HBO-opleiding in commerciële, IT- of servicegerichte richting - 0-3 jaar ervaring in customer service of support, bij voorkeur B2B - Goede beheersing van Nederlands (C1) en Engels (B2+) - Leergierige en proactieve werkhouding - Stressbestendigheid en oplossingsgericht denken - Interesse in digitale processen en softwaretoepassingen Bij wie ga je werken? Onze partner, die internationaal opereert, is gespecialiseerd in automatiseren in het purchase to ...

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