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Open nowPosted 29 days ago

Software Supportmedewerker

EURES job mobility portal314,718 open roles

Where
Groot-Amsterdam, Netherlands
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Your applicationOpen nowSoftware SupportmedewerkerEURES job mobility portal · Groot-Amsterdam, Netherlands
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 29 days ago

The posting

Software Supportmedewerker Vertimart - Hybride - - Heemstede , Nederland - € 2.500 - € 3.500 per maand - Operations Vacature details Solliciteren Functieomschrijving Software Supportmedewerker Vertimart Kwadijk 32 - 40 uur per week Ben jij een enthousiaste probleemoplosser met een hart voor klanttevredenheid? Dan zoeken wij jou als nieuwe collega om ons dynamische team te komen versterken! Wat ga je doen als Software Supportmedewerker? Hoofdzakelijk ga je vragen beantwoorden via de telefoon, e-mail, klantportaal of chat. Dit zijn vooral vragen over het gebruik van onze software maar dit kunnen ook best IT- en administratieve gerelateerde vragen zijn omdat deze samenhangen met de software. Omdat het veel verschillende vragen kunnen zijn, zal je nooit alles gelijk weten. Je werkt daarom nauw samen met andere collega's van de helpdesk en de ontwikkelafdeling zodat je samen kan bijdragen om met oplossingen te komen. Je onderzoekt en registreert alle stappen op een duidelijke manier zodat jij en je collega's altijd genoeg informatie hebben om mee te denken, antwoorden te geven of misschien later iets terug te vinden. Je praat op een uiterst vriendelijke en behulpzame manier met onze klanten. Je denkt altijd mee over hoe we onze manier van werken en service kunnen verbeteren. Wie ben jij, en wat neem je mee? - Een sterke drive om de verwachtingen van de klant te overtreffen; - Je hebt een analytisch- en probleemoplossend vermogen; - Minimaal MBO 4 denk- en werkniveau; - Ervaring of affiniteit met MS Windows en MS Office is een voordeel; - Ervaring op een andere service-/helpdesk of soortgelijke functie is een pluspunt; - Ervaring in de tandheelkunde zou een bonus zijn; Je bent uiterst vriendelijk, professioneel, behulpzaam, laagdrempelig en werkt graag in teamverband. (Een tikkeltje humor of een knipoog hoort erbij Geen zorgen als je niet aan alles voldoet, alles is te leren! Wat bieden wij jou? - Zelfstandige en afwiss...

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