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Open nowPosted 27 days ago

Specialist

EURES job mobility portal396,057 open roles

Where
Midden-Noord-Brabant, Netherlands
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Your applicationOpen nowSpecialistEURES job mobility portal · Midden-Noord-Brabant, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.0%14 days
  5. 33.9%30 days
This job: posted 27 days ago

EURES job mobility portal median: 3 days open

The posting

- Customer Contact Specialist (E-commerce) Smartwares Group Tilburg 32 - 40 uur HBO Bewaar vacature Open in nieuwe tab Customer Contact Specialist (E-commerce) solliciteer op website van werkgeverSmartwares Group Uren 32 - 40 uur Dienstverband Vast Werk locatie Tilburg Opleidingsniveau HBO Branche Detailhandel Functieomschrijving Smartwares Group (o.a. bekend van Princess) in Tilburg is op zoek naar een Customer Contact Specialist (E-commerce) (32-40 uur per week). Ben je een aanpakker, communicatief vaardig, punctueel, georganiseerd en taalkundig de beste uit de klas? Werk je graag in teamverband in een dynamische omgeving? Dan gaan we graag met jou in gesprek! Als Customer Contact Specialist (E-commerce) ben jij degene die support vragen vanuit onze marketplace platformen vakkundig beantwoordt en verwerkt. Je bent een échte onliner en weet als geen ander hoe je online shoppers benadert en tevreden houdt. Naast het beantwoorden van vragen, ben je proactief en denk je ook verder; je zorgt ervoor dat een volgende klant deze vraag niet meer hoeft te stellen door bijv. de product-tekst te laten aanpassen, een FAQ aan te maken, een instructievideo te initiëren of onze AI-medewerker te trainen. Je kijkt kritisch naar het werk dat je doet en draagt bij aan zoveel mogelijk automatisering m.b.v. de nieuwste technieken. Een veelzijdige rol waarin je je communicatieve en online skills verder kunt ontwikkelen! Je werkt veel samen met je Customer Contact collega's binnen het Marketing team, maar ook minstens net zoveel met andere afdelingen zoals Business line management, Logistics, Repair en Online sales, en dat alles internationaal. Wat ga je doen? (o.a.) - Het behandelen van vragen en garantieverzoeken vanuit consumenten, die we via diverse kanalen ontvangen; - Je signaleert en verhelpt tekortkomingen in onze informatievoorziening (bijv. via onze websites en die van partners, maar ook in handleidingen) om de co...

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