The posting
Title: EBC Specialist Location: Schiphol-Rijk, NL, 1118 BH Requisition ID: 136172 Job Summary The Technical Briefing Program Manager (BPM) plans and facilitates strategic executive customer engagements from discovery through follow-up. Working with sales teams, executives, product leaders, subject matter experts, and external stakeholders, this role translates customer priorities and account objectives into focused briefing experiences that support business outcomes. The BPM connects discussions across NetApp's storage, hybrid cloud, AI, data management, data protection, and broader portfolio into a cohesive customer story. The role requires technical credibility, executive presence, consultative questioning, active listening, and the ability to simplify complex topics through presentation and whiteboarding. This is an active facilitation role, not solely logistics coordination. Responsibilities • Lead planning, technical preparation, delivery, and follow-up for executive briefings. Translate customer objectives, account strategy, opportunity context, and desired outcomes into a focused agenda with the right executives and discussion leaders. • Use consultative discovery to identify business priorities, pain points, technical requirements, decision criteria, and success measures. Coach account teams when objectives or agendas need greater clarity or stronger customer relevance. • Run preparation calls so account teams, executives, and subject matter experts understand the customer context, their roles, the discussion approach, and expected outcomes. Confirm that content and demonstrations are ready for an executive audience. • Facilitate briefings from introductions through technical discussions, demonstrations, transitions, and close. Manage time and flow, encourage customer dialogue, surface unanswered questions, and redirect conversations when needed. • Connect customer priorities to relevant NetApp capabilities. Use...



