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Open nowPosted 26 days ago

Specialist Quality & Performance

EURES job mobility portal612,521 open roles

Where
Groot-Rijnmond, Netherlands
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Your applicationOpen nowSpecialist Quality & PerformanceEURES job mobility portal · Groot-Rijnmond, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.7% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.4%3 days
  3. 10.7%7 days
  4. 16.1%14 days
  5. 34.1%30 days
This job: posted 26 days ago

EURES job mobility portal median: 9 days open

The posting

Specialist Quality & Performance - Eneco - Rotterdam - 1-3 jaar - 32 - 40 uur - Customer Services - €62.000 - €87.000 Specialist Quality & Performance - Eneco - Rotterdam - Customer Services - 1-3 jaar - €62.000 - €87.000 - 32 - 40 uur Handig om te weten: bewaar deze vacature gemakkelijk via de printknop bovenaan. Na sluiting verdwijnt deze vacature van onze website. - Maak zichtbaar impact op klantbeleving en prestaties door klantfeedback, kwaliteitsmetingen en data om te zetten naar concrete verbeteracties. - Werk met innovatieve technologieën, waaronder AI-ondersteunde kwaliteitsmetingen en coaching, om kwaliteit en performance verder te ontwikkelen. - Heb invloed op gedrag en ontwikkeling van medewerkers, teams en partners binnen Customer Services. Waarom kiezen voor Eneco? Bij Eneco bouwen we aan een klimaatneutrale toekomst. Om die ambitie waar te maken, zijn excellente klantinteracties essentieel. Binnen Customer Services krijg jij de kans om daarin een belangrijke rol te spelen. Als Specialist Quality & Performance werk je op het snijvlak van klantbeleving, gedrag, data en ontwikkeling. Je helpt medewerkers en teams om iedere dag beter te worden en levert daarmee een directe bijdrage aan onze ambitie van één team, een eNPS van 50 en 80% klanttevredenheid. Je komt terecht in een omgeving waar kwaliteit niet draait om controleren, maar om ontwikkelen. Er is veel ruimte voor eigen initiatief, samenwerking en het inzetten van nieuwe technologieën om prestaties inzichtelijk te maken en te verbeteren. Dit ga je doen Als Specialist Quality & Performance analyseer je klantinteracties, kwaliteitsmetingen, klantfeedback en performance-data om inzichtelijk te maken wat goed gaat en waar kansen liggen voor verbetering. Je werkt vanuit Quality & Performance binnen één of twee resultaatteams. Samen met teamleads, coaches, partners, partnermanagers, Product Owners en andere experts vertaal je inzi...

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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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