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Open nowPosted 44 hours ago

Strategisch Adviseur Doorontwikkeling

EURES job mobility portal390,260 open roles

Where
Arnhem/Nijmegen, Netherlands
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Your applicationOpen nowStrategisch Adviseur DoorontwikkelingEURES job mobility portal · Arnhem/Nijmegen, Netherlands
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.0%14 days
  5. 33.9%30 days
This job: posted 44 hours ago

EURES job mobility portal median: 3 days open

The posting

Opdrachtomschrijving Als strategisch adviseur Doorontwikkeling Klachtbehandeling draag je bij aan de professionalisering van het gemeentelijke stelsel voor klachtbehandeling, met aandacht voor zorgvuldigheid, transparantie en tijdigheid. Je ontwikkelt een heldere visie, herziet richtlijnen en vertaalt deze naar concrete processen, rollen en verantwoordelijkheden, inclusief afstemming met externe partners. Je werkt nauw samen met de senior klachtencoördinator en betrekt het klachtenteam en primaire afdelingen om draagvlak te creëren en nieuwe werkwijzen te beproeven en te verankeren. De opdracht richt zich op doorontwikkeling van het systeem en de organisatie: individuele klachten behandelen behoort niet tot de werkzaamheden; de focus ligt op stelsel, processen, monitoring en borging van aanbevelingen (o.a. Rekenkamer, ombudsman). De ontwikkelfase start in november 2026 en loopt via analyse, beproeving en implementatie tot afronding van het concept voor bestuurlijke besluitvorming eind 2027, inclusief financiële consequenties vanaf 2028. Belangrijke resultaten zijn een startnotitie en bestuurlijke voorstellen, een concept nieuwe Richtlijn met implementatieadvies, en een structureel monitorings- en leerkader dat het lerend vermogen van de organisatie versterkt. Vereist profiel - Ervaren strategisch adviseur met aantoonbare vaardigheid om te opereren in een bestuurlijke omgeving en verschillende belangen te verbinden. - Aantoonbare ervaring met organisatiebrede verander- of verbetertrajecten, bij voorkeur binnen een gemeente of publieke organisatie. - Ervaring met het schrijven en begeleiden van bestuurlijke voorstellen en raadsstukken en met bestuurlijke besluitvorming. - Sterke adviesvaardigheden, overtuigingskracht en bestuurlijke/organisatorische sensitiviteit. - Integrale en strategische blik, gericht op proces- en stelselniveau, met oog voor monitoring, ICT-eisen en privacykaders. - Het vermogen om draagvlak te creëren, mede...

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