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Open nowPosted 14 days ago

SUPPORT ENGINEER | BEDRIJFSWAGEN

EURES job mobility portal314,718 open roles

Where
Brugge, Belgium
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Your applicationOpen nowSUPPORT ENGINEER | BEDRIJFSWAGENEURES job mobility portal · Brugge, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 14 days ago

The posting

Wil jij klanten ondersteunen bij IT-uitdagingen en complexe problemen oplossen vanuit zowel kantoor als thuis? Ben jij technisch sterk, communicatief vaardig en een echte teamspeler? Klaar om je carrière te ontwikkelen in een dynamische IT-omgeving met doorgroeimogelijkheden? Dan is deze job zeker iets voor jou!

Als 2nd Line Helpdesk Engineer behandel je complexe klantvragen die niet door de eerste lijn opgelost kunnen worden:

  • Telefonisch en digitaal analyseren van IT-verzoeken en storingen
  • Oplossen van technische problemen en adviseren van klanten
  • Afhandelen van calls die eerste lijn niet kan oplossen, met correcte registratie en feedback
  • Verbeteren van procedures en werkinstructies waar mogelijk
  • Ondersteuning van eerste lijn bij complexe cases
  • Kennis van Windows-besturingssystemen (Windows 7/10) en IT-hardware (printers, CPU’s, displays, scanners) is een grote meerwaarde, net zoals kennis van SQL Server Management Studio.
  • Zelfstandig los je problemen op met de nodige procedures en instructies.
  • Sociaal, communicatief en klantgericht zijn je troeven.
  • Stressbestendig ga je aan de slag, als teamplayer.
  • Nederlands en Frans heb je onder de knie, Engels is een plus.
  • Er zijn flexibele werkuren/dagen: maandag – vrijdag Vroege dienst: 7u – 15u30 Late dienst: 11u – 19u30 (thuiswerk) Sporadisch wachten tijdens de week: 19u30 – 22u (thuiswerk) Weekend- en feestdagen: Zaterdagen: 1 op 3 Zondagen/feestdagen: 1 op 8
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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The numbers game

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By hand5–10
With CV Rocket100
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Before you press

Straight answers

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What if my background isn't good enough?

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Do you really apply for me?

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