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Open nowPosted 60 days ago

Support Engineer

EURES job mobility portal275,566 open roles

Where
Arnhem/Nijmegen, Netherlands
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Your applicationOpen nowSupport EngineerEURES job mobility portal · Arnhem/Nijmegen, Netherlands
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 60 days ago

The posting

- Support Engineer bij Eshgro - 40 - 40 uur - € 2.600,- / € 3.100,- - Druten Als Support Engineer bij Eshgro werk je dagelijks aan uitdagende ICT-vraagstukken op een Skilled Servicedesk. Je lost problemen op, werkt samen in een hecht team en draagt bij aan tevreden klanten. Je krijgt ruimte om jezelf te ontwikkelen en werkt in een informele, hybride werkomgeving. Functieomschrijving Als Support Engineer bij Eshgro ben jij het eerste aanspreekpunt voor klanten met ICT-vraagstukken. Jij registreert, analyseert en lost technische problemen zo snel mogelijk op. Je maakt deel uit van een klantenteam dat samen zorgdraagt voor duidelijke communicatie en optimale klanttevredenheid. Je komt terecht in een omgeving waar jouw kennis telt en je elke dag wordt uitgedaagd om het maximale uit jezelf te halen. Op een gemiddelde werkdag bij Eshgro start je met het doornemen van binnengekomen tickets. Je beoordeelt de prioriteit, schakelt waar nodig met collega's en pakt technische issues zelfstandig of samen op. Je houdt klanten op de hoogte van de voortgang, documenteert je werk nauwkeurig en deelt je opgedane kennis met het team. Naast het oplossen van incidenten werk je ook preventief aan verbeteringen en optimalisaties voor klanten. Ben jij klaar om je technische kennis en servicegerichte instelling in te zetten binnen het ambitieuze team van Eshgro? - Minimaal mbo werk- en denkniveau - 1 tot 3 jaar ervaring als Support Engineer of in een vergelijkbare IT-functie - Bereidheid om Microsoft certificaten te behalen - Sterke communicatieve en schriftelijke vaardigheden - Goed analytisch vermogen - Groot verantwoordelijkheidsgevoel en prioriteiten kunnen stellen - Proactieve houding en leergierigheid - Teamspeler die graag samenwerkt Organisatie Organisatie- en afdelingomschrijving Eshgro is een ambitieuze ICT-dienstverlener die organisaties begeleidt in hun digitale transformatie naar een toekomstbestendige, slimme werkplek in de Clou...

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