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Open nowPosted 81 days ago

Support Engineer

EURES job mobility portal314,718 open roles

Where
de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
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Your applicationOpen nowSupport EngineerEURES job mobility portal · de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 81 days ago

The posting

The Local IT Support Technician will play a vital role in handling standard changes such as starter/leaver, walkups, asset management, AV support, and bespoke support. You will be part of a team close to our stakeholders and represent the face of the IT on site.

  • Deskside support - troubleshooting of IT related incidents from in-house software to hardware, such as mobile devices, Laptops, PCs, and Printers
  • Be a local point of contact for the technical teams and provide remote hands as required
  • Assist with the installation of new or upgraded systems and applications
  • Participate in testing and troubleshooting as needed. Involve in project works to local offices
  • Provide meeting room support by assisting with the setting-up of video conferences and presentations.
  • Monitor videoconferences as required • Proactively keep the colleagues you are supporting informed of any progress on their incident/service request
  • Stock management
  • Responsible for the New Joiner/ Leaver/ Mover tasks
  • Travel to offices to provide on-site support and provide remote hands as required
  • Track and document details of work performed including resolution steps in the ITSM
  • Regularly review and update incidents and requests, ensuring that all are dealt with in a timely and efficient manner and the colleague is kept up to date
  • Maintain Knowledge Base articles in our ITSM
  • Work outside of normal working hours as necessary to participate in project work and/or assist with major service outages

Your profile

  • Dynamic personality with the desire to own incidents through to resolution
  • Excellent communication skills, both written and oral
  • Flexible approach to work with the ability to work effectively under pressure
  • Encourages Co-Operative Working
  • Ability to work in a fast-paced and dynamic environment
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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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