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Open nowPosted 2 days ago

Team Lead Customer Service

EURES job mobility portal396,609 open roles

Where
Zuid-Limburg, Netherlands
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Your applicationOpen nowTeam Lead Customer ServiceEURES job mobility portal · Zuid-Limburg, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.0%30 days
This job: posted 2 days ago

EURES job mobility portal median: 3 days open

The posting

Greenleaf Europe BV Schimmert - - 40 uur - MBO Team Lead Customer Service in Schimmert Greenleaf Corporation , a privately held business that is headquartered in Saegertown, PA, USA is a world leader in manufacturing advanced carbide and ceramic cutting tools for the metal working industry. We continue to build on over 80 years of innovation, which centers on supplying customers with productive solutions to every metal cutting situation. For our European office in Schimmert the Netherlands we are looking for a Team Lead Customer Service Full time (40 hours a week) Essential duties and responsibilities In the position as Team lead customer service you, together with the customer service team are responsible for the entire quoting, order, and logistics process. You lead, support and motivate the customer service team on a daily basis. - Together with the team you ensure customers receive timely, professional, and solution-oriented support. - You monitor service quality, response times, and customer satisfaction. Coach team members and support their professional development. - Identify knowledge gaps and organize training and knowledge-sharing within the team. Act as a point of escalation for complex customer issues. - Encourage collaboration, ownership, and continuous improvement within the team. - Conduct regular team meetings and one-to-one conversations. - Support recruitment, onboarding, and development of new team members. Requirements for success - Experience in Customer Service required - Excellent skills on Microsoft Excel and data visualization preferred - Decision making skills, including the ability to quickly understand and analyze new information and situations. - Previous experience coordinating or leading a team. - Strong organizational and planning skills. - Excellent communication skills. - A customer-focused and solution-oriented mindset. - The ability to prioritize and remain calm when dealing with multiple...

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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