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Open nowPosted 36 days ago

Teamlead

EURES job mobility portal255,896 open roles

Where
West-Noord-Brabant, Netherlands
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Your applicationOpen nowTeamleadEURES job mobility portal · West-Noord-Brabant, Netherlands
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 36 days ago

The posting

Teamlead Scania CRM Process & Support Wil jij bepalen hoe Scania CRM commerciële groei en een betere klantbeleving ondersteunt? Als Teamlead SCRM Process & Support in Breda heb je impact in de hele Benelux. Je verbindt business, technologie en internationale samenwerking en zet verbeteringen daadwerkelijk in beweging. Klanten begrijpen en het vervullen van hun wensen? Dat doe je hier dagelijks. En daar zijn we trots op! Geef vorm aan de toekomst bij Scania als Teamlead SCRM Process & Support Jij zorgt dat het Scania CRM-systeem (SCRM) en onze CRM-processen optimaal bijdragen aan commerciële doelstellingen en de customer journey. Jij bent de verbindende schakel tussen gebruikers en stakeholders in de Benelux én het centrale CRM-team in Zweden. Daarbij vertaal je behoeften naar concrete verbeteringen, creëer je internationaal draagvlak en begeleid je veranderingen van vereisten tot succesvolle adoptie. Daarnaast geef je leiding aan de SCRM Specialist. Als overtuigende Teamlead SCRM Process & Support ben jij daar dé aangewezen persoon voor. Verder houd jij je bezig met het: - Vertalen en prioriteren van business requirements naar concrete CRM-toepassingen en procesverbeteringen - Optimaliseren en harmoniseren van SCRM-processen binnen Nederland, België en Luxemburg. - Vertegenwoordigen van Benelux-belangen binnen de internationale Scania CRM-organisatie. - Begeleiden van releases, testing, communicatie, training en gebruikersadoptie. - Bewaken van datakwaliteit, CRM-governance en de aansluiting met marketing automation. De missie van Scania In meer dan 100 landen werken wij met zo'n 58.000 collega's aan duurzame transportoplossingen. Hierbij staat de klant op nummer 1. Onze kernwaarden en principes zijn ons navigatiesysteem. Zo blijven we op de goede weg. We kijken vooruit, iedereen telt mee en jouw mening horen we graag. We drive real change. Over Shared Service Center Benelux Vanuit Breda servicen we onze activiteiten binnen d...

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