The posting
Global leader in specialized logistics and transportation solutions. The company supports time-critical shipments across healthcare, life sciences and other highly regulated industries, ensuring products reach their destination safely, securely and on time.
Jobomschrijving
- Led the daily operations of dispatch and driver teams, ensuring smooth workflows and optimal resource planning
- Managed and developed vendor partnerships, including sourcing, onboarding, performance reviews, and cost negotiations
- Ensured exceptional service levels and quick resolution of operational issues
- Oversaw compliance with ADR, Air Cargo Security, GDP, AEO, and other regulatory requirements
- Coordinated shift planning and maintained 24/7 operational coverage
- Drove continuous improvement initiatives and implemented operational changes where needed
- Managed KPI tracking, reporting, CAPA follow-up, and quality performance
- Supported recruitment, onboarding, training, and performance management of team members
- Developed contingency plans and acted as the first escalation point for urgent out-of-hours incidents
- Collaborated closely with leadership on customer satisfaction, operational performance, and strategic improvements
- 5+ years of hands-on operations experience
- Dutch, English and French fluent
- Solid background in dispatching, warehousing, and temperature-controlled logistics
- Experienced in live animal handling
- Strong knowledge of ADR, Air Cargo Security, GDP & AEO regulations
- Skilled in warehouse operations, dispatch coordination, and logistics processes
- Proven track record in managing supplier and vendor relationships
- Comfortable being on-call for urgent situations when needed
- Flexible and adaptable, with availability for shift work (06:00-19:00)
- Able to work independently while thriving in a fast-paced team environment



