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Open nowPosted 3 days ago

Technical Support Engineer

EURES job mobility portal612,521 open roles

Where
Oost-Zuid-Holland, Netherlands
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Your applicationOpen nowTechnical Support EngineerEURES job mobility portal · Oost-Zuid-Holland, Netherlands
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The clock on this job

Early applications get read.

10.7% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.4%3 days
  3. 10.7%7 days
  4. 16.1%14 days
  5. 34.1%30 days
This job: posted 3 days ago

EURES job mobility portal median: 9 days open

The posting

Technical Support Engineer Microsoft, servers, cloud en netwerken: juist wanneer een standaardoplossing niet voldoende is, wordt jouw werk interessant. Als Technical Support Engineer bij Collabite werk je aan verschillende klantomgevingen, van kleinere mkb-organisaties tot grotere enterprises. Je onderzoekt complexere incidenten, ondersteunt collega's wanneer zij technisch vastlopen en krijgt de ruimte om jezelf verder te verdiepen in de techniek. Je wordt niet aangenomen om de hele dag wachtwoorden te resetten of accounts aan te maken. Jouw toegevoegde waarde zit juist in de technische issues waar meer onderzoek voor nodig is. Bodegraven 40 uur ICT Functieomschrijving Binnen de servicedesk pak jij de vraagstukken op waar een standaardoplossing niet voldoende is. Je kijkt niet alleen hoe je iets weer werkend krijgt, maar ook waar het probleem vandaan komt en hoe je voorkomt dat het opnieuw gebeurt. Je houdt je onder andere bezig met: - Analyseren en oplossen van complexere 2e- en 3e-lijns incidenten. - Werken met Microsoft 365, Azure, Intune, Active Directory en Windows Server. - Onderzoeken van vraagstukken rondom servers, VPN, DHCP, firewalls en netwerken. - Ondersteunen van collega's wanneer zij technisch niet verder komen. - Herkennen van terugkerende incidenten en zoeken naar structurele oplossingen. - Werken aan verschillende klantomgevingen vanuit kantoor. Je hoeft dus niet steeds naar klanten toe. Juist vanuit het kantoor in Bodegraven werk je aan meerdere omgevingen en kun je je volledig richten op de techniek. Wat verwachten wij van jou? Je hebt ervaring binnen IT-support, systeembeheer of een vergelijkbare technische functie en vindt het leuk om technische problemen echt uit te zoeken. Daarnaast: - Heb je ervaring met Microsoft 365, Azure, Active Directory en Windows Server. - Begrijp je de basis van netwerken, VPN, DHCP en firewalls. - Vind je het interessant om oorzaken te achterhalen in plaats van alle...

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