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Open nowPosted 22 hours ago

Technisch Helpdesk

EURES job mobility portal314,718 open roles

Where
Groot-Rijnmond, Netherlands
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Your applicationOpen nowTechnisch HelpdeskEURES job mobility portal · Groot-Rijnmond, Netherlands
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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 22 hours ago

The posting

Technisch helpdesk - NL - W JB - Schiedam NL - W JB Jobid=638350450189404392 (0.0205) Wat ga je precies doen Als technisch helpdeskmedewerker draag je bij aan het oplossen van technische vraagstukken voor onze klanten. Je bent het eerste aanspreekpunt voor vragen over internet- en glasvezelverbindingen. Dankzij een uitgebreide training en begeleiding leer je snel hoe je klanten kunt helpen met uiteenlopende storingen en problemen. Je rol vraagt om een klantgerichte instelling, geduld en de wil om technische kennis op te bouwen. Wat je gaat doen: - Klanten telefonisch ondersteunen: je helpt hen met technische vragen en storingen. - Problemen analyseren: je onderzoekt internet- en glasvezelproblemen en biedt stapsgewijze oplossingen. - Duidelijke uitleg geven: je legt klanten uit wat zij zelf kunnen doen om problemen op te lossen. - Administratie bijhouden: je verwerkt klantcontacten, diagnoses en oplossingen nauwkeurig in onze systemen. - Bijdragen aan verbetering: je denkt mee over hoe we onze technische dienstverlening en klantbeleving kunnen optimaliseren. Wat bieden we jou Bij Delta Fiber geloven we dat jouw werkplezier hand in hand gaat met goede voorwaarden en volop kansen om jezelf te ontwikkelen. Daarom bieden we je een pakket aan voordelen dat zowel jouw professionele als persoonlijke groei ondersteunt. - €17,43 bruto per uur, inclusief individueel keuzebudget. - Tijdelijk contract met uitzicht op een vast dienstverband. - Flexibele werkweek van 24 tot 40 uur. - Hybride werken en €2,15 netto thuiswerkvergoeding per dag. - €0,25 per kilometer of volledige OV-kostenvergoeding. - Volledig betaalde training van 3 weken. - Ruime doorgroeimogelijkheden binnen Delta Fiber. - Een informeel en betrokken team dat jouw groei stimuleert. Functie-eisen Wij zoeken een klantgerichte probleemoplosser met affiniteit voor techniek. - MBO 3 werk- en denkniveau. - Affiniteit met internet, telecom of glasvezel. - Klantgerichte en oplossings...

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