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Open nowPosted 56 days ago

UX Researcher

EURES job mobility portal370,340 open roles

Where
Noordoost-Noord-Brabant, Netherlands
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Your applicationOpen nowUX ResearcherEURES job mobility portal · Noordoost-Noord-Brabant, Netherlands
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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.2%30 days
This job: posted 56 days ago

EURES job mobility portal median: 3 days open

The posting

- 's-Hertogenbosch, NL - 32 - 38 uur Zet klantinzichten om in impactvolle verbeteringen voor de online én offline klantbeleving van My Jewellery. - 's-Hertogenbosch, NL - 32 - 38 uur UX researcher Waarom deze rol bij jou past - Je hebt direct invloed op de klantreis van een internationaal groeiend merk. - Je combineert kwalitatief onderzoek, UX-design en data om impact te maken. - Je krijgt veel ruimte voor eigenaarschap, innovatie en persoonlijke ontwikkeling. Dit ga je doen Als UX Researcher zorg jij ervoor dat klantinzichten de basis vormen voor de ontwikkeling van onze digitale én fysieke klantbeleving. Je bent onderdeel van het Online Customer Experience team binnen E-commerce en werkt nauw samen met CRO-specialisten, UX Designers en de CX Specialist. Door kwalitatief gebruikersonderzoek te combineren met kwantitatieve data vertaal je klantbehoeften naar concrete verbeteringen voor onze webshop, app en andere klantcontactmomenten. Van het onderzoeken van nieuwe app-features tot het optimaliseren van de checkout: geen project is hetzelfde. Je krijgt veel verantwoordelijkheid om zelfstandig onderzoeken op te zetten, uit te voeren en de resultaten om te zetten in advies. Dankzij de korte lijnen binnen My Jewellery zie je de impact van jouw werk snel terug in de praktijk. Benieuwd met wie je straks samenwerkt? Meet the team! Jouw taken - Je zet kwalitatieve gebruikersonderzoeken op en voert deze uit, zoals interviews, usability tests, focusgroepen en card sorting; - Je vertaalt klant- en businessvraagstukken naar een passende onderzoeksaanpak; - Je analyseert onderzoeksresultaten en zet deze om in concrete aanbevelingen en verbeteringen; - Je werkt samen met UX Designers aan user flows, wireframes en prototypes om oplossingen te testen; - Je adviseert stakeholders en helpt teams beslissingen te nemen op basis van klantinzichten; - Je volgt ontwikkelingen binnen UX Research en vertaalt nieuwe inzichten naar kansen v...

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