The posting
Product Manager – Revenue Cycle Management
EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 745,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/
About the Role Medical billers spend much of their day managing repetitive RCM tasks—correcting claims, following up on claims, posting payments, reconciling deposits, chasing denials and putting together appeals. For a billing company, that manual work is most of the cost of doing business.
As a Product Manager overseeing the Revenue Cycle Management automation at CollaborateMD, EverHealth’s premier enterprise billing system, you are responsible for improving how billers work claim submission, AR follow-up, and payment posting. Your work directly supports EverHealth’s goal of reducing the amount of hands-on work it takes to get claims paid.
This is an individual contributor role working on our CollaborateMD product team.
The ideal candidate will bridge the gap between technical teams, business stakeholders, and onshore and offshore RCM users to deliver efficient, trustworthy, and user-friendly RCM automations that improve operational efficiency.
Responsibilities
- Own the vision, outcomes, and roadmap for RCM automation
- Work closely with design and engineering to discover and deliver solutions that measurably reduce manual claim management; translating requirements into user stories and collaborating with engineering teams in an Agile environment.
- Apply automation and AI to bill correct claims, follow up on AR, apply payments, and manage denials and appeals.
- Ensure solutions are scalable and extensible across products. Define clear success metrics and hold yourself accountable for results.
Qualifications
- Five or more years of product management experience.
- Proven ability to own a complex, workflow-driven product area and deliver measurable outcomes.
- Strong product discovery skills and comfort operating in ambiguity.
- Hands-on revenue cycle experience preferred: as a biller, in RCM operations, or building software for billing, practice management or clearinghouses.
- Track record of shipping practical solutions that teams and customers actually adopt.
- Foundational knowledge of AI and LLMs preferred.
What Success Looks Like
- Fewer manual interactions are required per claim.
- Claim workflows become reliable, automated, and trusted.
- RCM automation becomes a source of leverage across the broader product portfolio.
Where: The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States. Candidates based in the Chicago area will work hybrid, meeting with the team in person 1–2 days per week. Candidates elsewhere in the U.S. will work remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.
Benefits and Perks:
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Continued investment in your professional development
- Day 1 access to robust health and wellness benefits, including an annual wellness stipend
- 401k with up to a 4% match and immediate vesting
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
Compensation: The target base compensation for this position is $100,000 to $120,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
EverCommerce uses approved artificial intelligence (“AI”) tools to support its business operations. Employees are encouraged to use authorized AI tools, when appropriate for their roles, to improve efficiency, quality, and innovation. All AI use must comply with company policies, including requirements concerning confidentiality, data security, intellectual property, accuracy, and human review. Employees remain responsible for reviewing and validating AI-assisted work.
