Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 10 days ago

Product Support Specialist

Evismart12 open roles

Where
BGC, Taguig, Philippines
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowProduct Support SpecialistEvismart · BGC, Taguig, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Evismart's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Evismart postings stay open a median of 26 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 10 days ago

Evismart median: 26 days open

The posting

Product Support Specialist

EviSmart | Global Continuity Team • On-site • Full-Time • Night Shift

We're looking for a Product Support Specialist who can help customers resolve software issues and keep their operations running.

Our customers are dental labs and dentists around the world who rely on our software every day. When something isn't working, we need someone who can understand the problem, find a practical solution, and keep the customer informed.

What You'll Do

  • Assist customers with software issues, questions, and troubleshooting.
  • Understand how our products work and how customers use them.
  • Find temporary workarounds when an immediate fix isn't available.
  • Manage support tickets and follow through until issues are resolved.
  • Work with Technical Support and Engineering teams on more complex issues.
  • Provide clear and timely updates to customers during incidents.
  • Identify recurring problems and help prevent them from happening again.
  • Help improve our support processes and knowledge resources.

What We're Looking For

  • Experience in software product support, application support, or SaaS customer support.
  • Strong problem-solving skills and the ability to troubleshoot software issues.
  • Good written and verbal English communication skills.
  • Ability to explain technical problems in simple terms.
  • Familiarity with ticketing systems and basic technical troubleshooting.
  • Ability to prioritize issues and remain calm under pressure.
  • A proactive mindset and willingness to learn complex software products.

You don't need to be a software developer. What matters is your ability to understand the product, solve customer problems, and take ownership until customers can continue working.

About EviSmart

EviSmart develops software that helps dental labs and dental professionals manage their digital workflows.

You'll join our Global Continuity team, working alongside Product Support and Technical Support Specialists to help customers around the world keep their operations running.

Interested? Apply now and join our team.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Evismart's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Evismart's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Evismart's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.