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Open nowPosted today

Executive

EXL2,289 open roles

Where
Noida, Uttar Pradesh, India
Work mode
On site
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Your applicationOpen nowExecutiveEXL · Noida, Uttar Pradesh, India

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EXL's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. EXL postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted today

EXL median: 20 days open

The posting

Job Description

Responsible for day-to-day computer operations, ensuring that systems and hardware remain available and in good working order. The primary responsibility is to meet daily service-level agreements (SLAs) by completing scheduled tasks and operational checklists on time.

The preferred candidate is conscientious, detail-oriented, and comfortable applying logical problem-solving skills while operating computer equipment. Most responsibilities are taught on the job because systems vary by organization. The role requires close attention to detail, prompt identification of processing deviations, timely escalation of support issues, consistent adherence to procedures, and excellent customer service.

Responsibilities

System Monitoring and Support

  • Monitor system performance and resource utilization using designated tools and dashboards.
  • Identify and escalate potential issues to prevent system outages and performance degradation.
  • Assist with basic user troubleshooting related to printers and peripheral devices.

Data Processing and Backup

  • Schedule and perform routine data backups using established procedures and tools.

Verify that backups are complete and intact to support reliable data recovery.

Automation and Scripting (Optional)

Use basic scripting languages, such as Bash or PowerShell, to automate routine operational tasks where required by MAPFRE.

Documentation and Procedures

Maintain accurate and up-to-date documentation for standard operating procedures (SOPs) related to assigned tasks

Qualifications

Qualification

  • Bachelor’s degree

Technical Skills

  • Proficient in Microsoft Office suite (Word, Excel, Outlook)
  • Typing speed of 30 WPM with 90% accuracy

Analytical Skills

  • Able to make decisions following the process guidelines
  • Strong attention to detail and ability to handle multiple tasks

Process Specific Skills

  • Good knowledge of IT Help Desk to report issues, request support

Soft Skills (Minimum)

  • Good communication skills (written & verbal- CEF B1-8) Good comprehension skills
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    The review screen in CV Rocket: how each CV was read, round by round.

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Why it works

3×

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The numbers game

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