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Open nowPosted 11 hours ago

Distribution Customer Service and Booking Agent

Expeditors532 open roles

Where
Irving, TX, United States
Work mode
On site
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Your applicationOpen nowDistribution Customer Service and Booking AgentExpeditors · Irving, TX, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Expeditors's own form.

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The clock on this job

Early applications get read.

13.6% of postings close within 7 days. Measured by our own scanner across the market. Expeditors postings stay open a median of 41 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 13.6%7 days
  4. 21.9%14 days
  5. 36.9%30 days
  6. 59.0%60 days
This job: posted 11 hours ago

Expeditors median: 41 days open

The posting

Company Description

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Role summary

Expeditors employee who performs order input, paperwork and reporting, based on the Expeditors Customer Service Representative profile. Agents work alongside agency contract workers and own the system transactions in their area. The two open REV1 seats support Inventory and the Outbound PM shift.

Tuesday-Saturday 6am-3pm

Monday-Friday 9am-6pm

Key responsibilities

  • Enter, release and update orders and transactions in the WMS accurately.
  • Prepare shipping and receiving paperwork and labels.
  • Run and distribute routine reports for supervisors.
  • Monitor order status and flag exceptions before cut-off.
  • Support cycle counts, adjustment documentation and variance research.
  • Coordinate with floor operators to keep physical and system activity in sync.
  • Communicate professionally with internal teams and, when assigned, customer contacts.
  • Follow SOPs and safety and security procedures.

Program specifics

  • Inventory seat: serialized-inventory accuracy and count support.
  • Outbound PM seat: order completion, carrier hand-off documents and end-of-shift status.
  • Escalate any count or serial-number discrepancy immediately.

Qualifications

Qualifications

  • High school diploma or equivalent; college degree a plus.
  • Customer service, logistics or warehouse office experience [Confirm years].
  • Accurate data entry and working Excel; WMS experience a plus.
  • Detail-oriented team player.

Physical / work environment

Warehouse and office environment in a secured, high-value facility. Able to stand and walk for extended periods, lift up to 50 lb, and work safely around forklifts and powered equipment. ESD-safe handling and required PPE apply on the floor.

Special requirements

Background check required (high-value facility with access control and CCTV). Bilingual a plus. Flexibility for peak periods, overtime and occasional weekend work.

Additional Information

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus
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