Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 29 hours ago

Operations Manager (Customer Onsite)

Expeditors394 open roles

Where
Brisbane, CA, United States
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowOperations Manager (Customer Onsite)Expeditors · Brisbane, CA, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Expeditors's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. Expeditors postings stay open a median of 35 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: posted 29 hours ago

Expeditors median: 35 days open

The posting

Company Description

"We're not in the shipping business; we're in the information business" - Peter Rose, Expeditors Founder

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach in logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortun 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission:

We recruit, train, and retain the very best logistics and technical experts in the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

www.expeditors.com

Job Description

The Operations Manager is responsible for orchestrating end-to-end Order Management and

logistics supporting Order Management demands. Serving as the primary escalation point and

interface between NASA technical leads, program stakeholders, and cross-functional

operations, supply chain teams, and partner engagement teams. This role applies deep

logistics and systems deployment expertise to deliver mission-critical compute, network, and

data center infrastructure on schedule, while maintaining strict adherence to NASA operational

standards.

Responsibilities

● Oversee the end-to-end order lifecycle from requisition intake and validation to

fulfillment, staging, and site deployment across NASA centers and partner facilities in

support of the customer’s journey

● Serve as the primary escalation point for NASA program managers, engineering teams,

and vendor networks regarding complex order inquiries, delays, and critical supply

bottlenecks.

● Direct, mentor, and balance the day-to-day workload of the Operations Coordinator

team, handling tiered operational questions and ensuring quality across high-volume

order pipelines.

● Audit and analyze order fulfillment cycles, vendor lead times, and capacity forecasts to

identify operational bottlenecks and implement process improvements.

● Review, refine, and present infrastructure demand forecasts, SLA compliance

dashboards, and order status reports to senior NASA leadership and other stakeholders

● Lead weekly customer operational syncs, pipeline reviews, and cross-functional

alignment sessions with site operations, logistics teams, and other various stakeholders

● Develop, document, and maintain Standard Operating Procedures (SOPs) for order

triage, change management, and asset tracking.

● Execute structured training and onboarding plans to scale coordinator capabilities and

ensure compliance with federal asset tracking standards.

● Assume operational leadership and decision-making authority during critical deployment

windows or when senior operations management is unavailable.

● Foster a high-reliability team culture centered on operational precision, customer

partnership, and proactive risk mitigation

Qualifications

Qualifications

● Bachelor’s degree in supply chain management, Logistics, Operations Research,

Information Systems, or equivalent professional experience.

● 4+ years of hands-on experience in Order Management, logistics, or technical fulfillment,

preferably supporting technical infrastructure, data centers, or mission-critical tech

deployments

● Proven track record leading or mentoring operational teams in fast-paced, high-volume

environments with a collaborative leadership style, a positive can-do mindset and a passion for operational excellence

● Strong familiarity with technical infrastructure components (servers, networking

equipment, optical hardware, cabling, power/cooling assets) or managing specialized logistics operations

● Demonstrated expertise in order management platforms (e.g., SAP), and

spreadsheet-based reporting (advanced Excel / Google Sheets).

● Exceptional analytical and problem-solving skills with the ability to interpret fulfillment

data and drive actionable operational decisions

● Superior customer-facing and executive communication skills, with experience managing

escalations under tight deadlines with proven stakeholder management

● Willingness to Travel: 20%

*Must be legally authorized to work in the United States

Additional Information

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Dug, Dental and Vision
  • Life and Long-Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Expected compensation range from $85,000 - 115,000 annually
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Expeditors's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Expeditors's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Expeditors's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.