The posting
Contract to Hire role Location: Hybrid- 2 Onsite days/per week + every other Friday in Albany, NY Office Location: Albany, NY Must be our W2 while consulting OVERVIEW: The Service Level Agreement (SLA) Analyst supports the development, implementation, validation, monitoring, and continuous improvement of Service Level Agreements (SLAs) across a large-scale, complex program within the Program Management Office (PMO). • The SLA Analyst serves as a central point of coordination for new,...



