Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 3 days ago

Customer Service Representative

Expert Human Resource Consultancy LLC97 open roles

Where
Abu Dhabi, United Arab Emirates
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service RepresentativeExpert Human Resource Consultancy LLC · Abu Dhabi, United Arab Emirates

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Expert Human Resource Consultancy LLC's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Our client is a reputable and well-established serviced office and business centre operator based in Abu Dhabi. With a focus on delivering dynamic, flexible, and premium workspace solutions, they cater to a broad range of modern businesses. Their portfolio comprises commercial properties in prime locations across the city, providing clients with high-quality facilities and professional environments.

Job Title: Customer Service Representative

Location: Abu Dhabi, UAE

Job Type: Full-Time

Industry: Serviced Offices / Business Centers

Position Summary:

We are currently recruiting a professional and client-focused Customer Service Representative to join our clients team at Nation Towers Mall, Abu Dhabi. This role is essential to ensuring smooth daily operations within the business center and providing an exceptional level of service to clients and visitors. Reporting to the General Manager and working closely with the Sales & Operations Supervisor, the successful candidate will serve as the first point of contact and play a key role in supporting both operational efficiency and client satisfaction.

Key Responsibilities:

Front Desk Management

  • Welcome clients and guests in a courteous and professional manner.
  • Manage incoming calls and direct them appropriately.
  • Handle incoming/outgoing mail and deliveries.
  • Ensure the reception and common areas remain tidy and well-maintained.

Customer Support

  • Respond to client inquiries regarding services and facilities.
  • Address complaints or concerns promptly, ensuring resolution and satisfaction.
  • Fulfil reasonable client requests to maintain comfort, satisfaction, and safety.

Communication & Collaboration

  • Facilitate effective communication between clients and internal departments.
  • Liaise with sales, marketing, and operations to support organizational goals.
  • Ensure all correspondence (in-person, phone, and email) is handled professionally.

Problem Resolution & Conflict Management

  • Address client issues or complaints with professionalism and discretion.
  • Coordinate with internal teams to resolve issues and implement solutions.
  • Prevent service disruptions by identifying potential risks early.

Administrative & Facility Support

  • Assist with meeting room bookings, appointments, and administrative tasks.
  • Support report preparation, documentation, and record-keeping.
  • Coordinate with cleaning and maintenance teams to ensure operational readiness.
  • Monitor pantry and office supplies and report purchase needs to the supervisor.

Client Relationship Management

  • Build strong client relationships through attentive service and ongoing support.
  • Assist with onboarding new clients and ensure smooth handover.
  • Coordinate with vendors to fulfill both client and internal requirements.

Candidate Requirements:

Education & Experience:

  • Minimum 2 years of experience in customer service or administrative roles, preferably in a serviced office or hospitality setting.
  • Preferred Nationality: Eastern European

Skills & Competencies:

  • Excellent communication skills (verbal and written)
  • Strong interpersonal and client service orientation
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Professional appearance and demeanor
  • Ability to multitask, prioritize, and work under pressure

Working Hours:

  • Monday to Friday: 8:00 AM 5:30 PM
  • Saturday (rotational): 10:00 AM 1:00 PM

Compensation & Benefits:

  • Salary Range: AED 5,000 - AED 7,000 (depending on experience and qualifications)
  • Benefits: In accordance with UAE labor law
  • Environment: Modern and professional work setting with growth opportunities
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Expert Human Resource Consultancy LLC's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Expert Human Resource Consultancy LLC's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Expert Human Resource Consultancy LLC's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.