The posting
Our client is a visionary nonprofit organization redefining humanitarian work through technology. Their Innovation Team is at the forefront of creating cutting-edge digital solutions that revolutionize donor engagement, streamline operations, and amplify global impact.
They're now looking for a Product Specialist with a strategic mindset, a passion for social good, and a talent for turning user insights into powerful product solutions.
As a key member of the Innovation Team, you will be the voice of the user and donor, translating real-world needs into digital tools that drive the organizations mission forward. This is your chance to shape technology that matters enhancing lives while driving meaningful change.
Job Title: Product Specialist Innovation
Location: Dubai, United Arab Emirates
Employment Type: Full-Time
Number of Vacancies: One
Key Responsibilities
Product Strategy & Roadmap
- Define, prioritize, and deliver impactful product features aligned with mission objectives
- Develop detailed product roadmaps with clear milestones
- Research trends in charitable technology to identify innovation opportunities
User Advocacy
- Conduct user research and testing to uncover pain points and opportunities
- Create personas and journey maps to inform user-first development
- Champion exceptional user experience throughout the product lifecycle
Requirements Definition
- Translate user needs and goals into technical specs and user stories
- Work closely with developers and designers to bring ideas to life
- Prioritize product features based on user impact and organizational value
Cross-functional Collaboration
- Partner with development, design, analytics, and operations teams
- Align product vision with internal stakeholders and platform needs
- Ensure seamless integration across web, mobile, and backend systems
Product Analytics
- Define and track KPIs to assess product success
- Analyze user behavior and engagement to guide optimization
- Report insights to inform continuous improvement
Product Launch & Iteration
- Lead planning and execution of product and feature rollouts
- Develop training and documentation for internal adoption
- Gather feedback and implement updates for long-term success
Candidate Profile
Required Qualifications
- Bachelor's degree in Business, Computer Science, IT, or related field
- 3+ years in product management or product ownership
- Proven ability to transform user feedback into technical requirements
- Familiarity with Agile, Scrum, or other product development methodologies
- Excellent analytical, communication, and stakeholder management skills
Preferred Qualifications
- Experience in nonprofit, charity, or social impact sectors
- Understanding of donor management systems or CRM tools
- Product certifications (e.g., Pragmatic, AIPMM, or equivalent)
- Background in usability testing and user research
- Comfort with product analytics platforms and data visualization tools
Key Traits for Success
- Strategic thinker with a user-centered design mindset
- Strong problem-solving and decision-making abilities
- Passion for technology and social impact
- Empathetic communicator and cross-functional collaborator
- Adaptable and proactive in a fast-paced, mission-driven environment
Why Apply?
- Be part of a purpose-driven organization shaping the future of giving
- Use your tech and product skills to make a tangible difference
- Work with a diverse, creative, and collaborative Innovation Team
- Competitive salary and benefits package
- Opportunity for growth and professional development in the nonprofit tech space
Salary Range:
AED 10,000 - 15,000



