The posting
Job Description
1. Operations and Maintenance
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Manage and oversee day-to-day campus operations, ensuring smooth and efficient operations for technical, (HVAC, plumbing, electrical), waste, safety, security and compliance.
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Manage and oversee operations for the Retail area including restaurants, cafes, other retail tenants. Manage retail customer footfall and operations.
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Engage and partner with tenant leaders to ensure optimal and effective campus operations; manage operations and delivery of amenities for all tenants and employees.
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Develop and implement project and plans to enhance and improve operations for costs and efficiency.
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Provide and drive new initiatives to ensure technology enablement to improve efficiency and effectiveness of operations.
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Plan and present strategies, plans, budgets for overall management and improvement of the Campus.
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Drive any minor projects for infrastructure enhancements, fit-outs etc. withing the budgets and timelines.
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Ensure workspace designs are ergonomic and conducive to productivity.
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Lead office renovations as required; plan, design and implement capex projects for asset improvements
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Coordinate with Leasing teams to engage with Prospective tenants, work on tenant lease structures and terms.
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Coordinate with Projects and Leasing teams for large projects and infrastructure improvements for tenants
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Ensure all facilities comply with local health, safety, regulatory and environmental rules and regulations.
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Conduct regular inspections to identify potential risks and implement corrective measures.
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Develop emergency response plans and conduct safety drills.
2. Vendor and Contractor Management
•Provide oversight to the facilities management and operations managed by the Services providers and various vendor partners.
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Negotiate contracts with vendors and service providers for facilities-related services.
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Ensure that contractors adhere to the agreed service levels and deadlines.
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Evaluate vendor performance and establish long-term partnerships with suppliers and vendors with an aim improve operations.
3. Budget Management
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Support to prepare and manage the budget for facilities operations and projects.
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Identify cost-saving opportunities while maintaining quality of service.
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Drive financial discipline and reporting on budgets, savings and variance analysis.
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Oversee procurement processes for facility-related purchases.
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Ensure collections for Common area maintenance, lease rentals, utilities etc. from tenants.
4. Sustainability Initiatives
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Promote sustainable practices such as energy efficiency and waste reduction within the facility.
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Maintain and report on sustainability related data and metrics.
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Implement green building standards and monitor their effectiveness.
Required Qualifications
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Bachelor’s degree in facilities management, engineering, business administration, or related field.
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Proven experience of 10-15 years in facilities management, property management, or a similar role with large MNCs, IPCs or developers.
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Strong knowledge of building systems, operations, compliance, and project management
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Proficiency in software tools for facility management, advanced capabilities in MS office
Essential Skills
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Excellent communication skills – verbal and written (mandatory requirement)
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Ability to use and integrate AI tools to research, analyse and bring efficiency in day-to-day work and in operations
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Ability to manage complex operations independently and lead operations supported by a large team of vendors and service partners.
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Excellent organizational, critical thinking and problem-solving skills
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Experience in managing mid-size/large projects and teams
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Certification in facilities management (e.g., Certified Facility Manager) is preferred.
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Experience in sustainability practices, statutory compliances and regulations related to property management.
