The posting
Job description
The purpose of this role is to support the Business Controller in the successful administration of customer invoicing. The role will involve working with commercial & operational teams to ensure information is validated and accurate, queries are resolved in a timely manner and customer requirements are met. The role will involve challenging stakeholders to ensure accuracy and timeliness of processes. Education: Educated to GCSE & A-Level standards (A to C) /Finance or accounting degree/qualification Experience: 2+ years in a relevant role Language: Fluent in English Knowledge: Invoicing, finance, accounting, general ledger Skills:
- Excellent communication skills (written and oral)
- Resilience and the ability to calm during periods of high demand
- Highly developed organisational skills
- Advanced user of Microsoft Excel
Invoicing
- Raising customer invoices in line with agreed schedule
- Validating fee's prior to invoicing to ensure accuracy and sensibility
- Ensuring invoicing meets customer's requirements
- Ensure a smooth and efficient process is operated to enhance timeliness
Customer Queries
- Ensure all customer queries relating to invoicing are logged, tracked and controlled
- Ensure a timely resolution of all queries
- Escalation of queries not resolved within agreed timeframes
- Ensure credit control is aware of query progress
Analysis
- Reporting & reconciling invoices raised
- Reporting on query status and resolution
- Conducting Ad-hoc analysis as required
- Ensuring credits are analysed with valid reasoning
Continuous improvement, automation & digitalisation
- Ensure processes are as efficient and automated where possible.
- Strive to continuously improve current processes making use to the most up to date technology and systems available
Ad-hoc
- Assist other team members when required
- Carrying out ad-hoc requests when required



