Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 12 days ago

SEASONAL Customer Service Representative-Verifier (Medical Account)

fair-trade-outsourcing12 open roles

Where
Iloilo City, Philippines
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSEASONAL Customer Service Representative-Verifier (Medical Account)fair-trade-outsourcing · Iloilo City, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on fair-trade-outsourcing's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 12 days ago

The posting

Job description

The customer service representative at FTO is responsible for providing exceptional customer service by promptly and accurately addressing inquiries from prospective and existing policyholders via telephone. Adhere to established call center guidelines, collaborate effectively with colleagues, agents, and other departments, and ensure resolution of inquiries through comprehensive research and clear communication. Execute computer inquiries and entries, maintain meticulous records, and uphold a consistent and predictable attendance schedule, contributing to a positive customer experience.

Responsibilities:

  • Provide customer service by answering prospective policyholders and/or policyholders’ telephone inquiries with proper telephone etiquette and giving accurate and timely responses.
  • Meet the established call center guidelines for answering calls.
  • Work effectively with co-workers, agents, policyholders, or other departments as needed.
  • Research and resolve inquiries and communicate the results by telephone and/or written correspondence to the policyholder, agent, or other departments.
  • Make computer inquiries and entries relating to customer accounts.
  • Maintain records and/or policy files according to established guidelines.
  • Regular and predictable attendance in meetings with a defined work schedule.
  • Maintain KPIs — measure the success of customer service initiatives and ensure that CSRs are delivering a high level of service that aligns with business goals.

Requirements and Skills:

  • with CSR experience
  • Ability to provide exceptional customer service with a customer-centric mindset.
  • Excellent oral and written communication skills with proficiency in telephone etiquette.
  • Proactive approach to researching and resolving inquiries promptly.
  • Excellent oral and written communication skills.
  • Ability to handle multiple assignments.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against fair-trade-outsourcing's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on fair-trade-outsourcing's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    fair-trade-outsourcing's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.